HR Generalist

About the role

The HR Generalist supports the full scope of human resources functions to ensure a positive, productive, and compliant workplace. This role serves as a key partner to employees and managers serving as the first point of contact for HR Related questions.

Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.

Benefits

• PTO, holiday pay and holiday of choice
• 401(k) match
• Life insurance
• Short-term disability
• Health, dental and vision insurance
• Maternity/paternity leave
• Health savings account (HSA)
• Flex spending accounts (FSA) – health and dependent

Responsibilities

• Conduct in person and virtual orientations and process new hires in applicable systems (HRIS, I-9/E-Verify)
• Maintain employee files and records in electronic format
• Serve as the first point of contact for employee/manager questions or concerns about process, policy, procedure, compensation, benefits, and performance or conduct
• Enhance job satisfaction by resolving issues promptly and partnering with HRBP and business leaders on conflict resolution and employee engagement activities
• Handle tier 1 employee relations issues and work towards amicable solutions with the business leader and HR Business Partner
• Evaluate and escalate employee concerns requiring additional intervention to the HRBP or Employee Relations team
• Support employee questions around leave and escalate to the HR Business Partner when necessary
• Drive continuous improvement in HR programs, proactively making recommendations for improvements in a manner consistent with the company’s mission values
• Ensure employee and site compliance with company policies
• Encourage people and culture practices that promote retention of key talent
• Support employee offboarding for low-risk terminations (termination letter, termination processing-HRIS, badge access removal, personal item removal)
• Respond to unemployment claims and fact finding interviews

Requirements

• Associate’s degree in Human Resources or related field, or minimum of 5+ years of Human Resources related experience
• Knowledge of general HR practices
• Proven ability to effectively manage multiple tasks and work streams to deliver quality results
• Experience with HR systems to include timekeeping, payroll, benefits, etc.
• Strong customer service skills
• Strong analytical skills with excellent attention to detail
• Strong presentation and communication skills
• Experience utilizing productivity tools such as Microsoft Office, PowerPoint and SharePoint

Preferred qualifications

• Bachelor's degree in Human Resources or related field
• Bilingual (English/Spanish)
• SHRM Certification
• Experience in Manufacturing and/or Healthcare industry

Physical requirements

• Repetitive motions that include the wrists, hands and/or fingers
• Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
• Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus