HR Generalist

About the role

Kelli’s and Cloverkey are seeking a hands-on HR Generalist to work closely with the Director of Human Resources to support the day-to-day operations of the HR department and independently manage assigned HR functions. Kelli’s is a trusted wholesale distributor serving hospital gift shops and retailers nationwide, while Cloverkey operates a growing fleet of hospital gift shops. Together, we live by a shared promise: We Give More. For both businesses, that means going further for our customers, hospital partners, and team members through exceptional service, thoughtful solutions, and a commitment to doing things right. We’re looking for a leader who shares those values and can help both companies grow. This position is based in our office daily. We do not offer remote opportunities.

Responsibilities

• Support HR programs and independently manage assigned functions, including employee relations, recruiting and onboarding, payroll, benefits, compliance, HRIS, and employee records.
• Serve as a resource to employees and managers on HR policies, procedures, workplace concerns, and employment-related matters.
• Support employee relations issues, investigations, performance and attendance concerns, and disciplinary documentation, escalating complex matters to the Director of HR.
• Maintain accurate and confidential employee records and HRIS data; prepare reports and conduct regular file audits to ensure compliance.
• Process bi-weekly payroll and coordinate with departments to ensure accurate and timely timekeeping and payroll information.
• Administer employee benefits, including enrollments, changes, open enrollment, employee questions, and coordination with benefit vendors and brokers.
• Coordinate employee leave and related programs, including FMLA, ADA accommodations, workers’ compensation, and other leave matters.
• Support performance management, including performance reviews, employee documentation, performance improvement plans, and manager guidance.
• Coordinate New Hire Orientation, and pre-employment requirements, including background checks and required employment documentation.
• Coordinate employee training and development programs and support HR-related training initiatives.
• Monitor applicable federal, state, and local employment requirements and support compliance, reporting, and HR audits.
• Identify and recommend improvements to HR policies, procedures, and processes to increase consistency and efficiency.
• Conduct initial time clock enrollment for new employees and assist with timekeeping-related questions and issues.
• Support HR projects, initiatives, and department operations, including maintaining supplies, records, logs, and correspondence.
• Perform other related duties as assigned by the Director of HR.

Requirements

• Minimum Qualifications: Bachelor’s degree in Human Resources, or equivalent experience; Professional in Human Resources (PHR) preferred; Minimum 3 years Human Resource experience.
• Knowledge, Skills and Abilities: Knowledge of principles and practices of Human Resources, including employment and labor laws and HR techniques; Strong working knowledge of MS Office including Word, Excel, Outlook; Knowledge of variety of payroll and HRIS systems required; Knowledge of business principles and excellent command of the English language (read, write and speak); Excellent interpersonal skills with the ability to handle sensitive situations with poise, tact, diplomacy and compassion; Excellent oral and written communication skills, interpersonal skills and computer literacy; Ability to communicate with all levels of teammates; Ability to manage many functions and projects concurrently, establishing priorities and deadlines; Ability to maintain strict confidentiality; Ability to perform work tasks within physical demand requirements; Ability to comply with organizational and departmental safety policies and procedures.