HR Generalist

Responsibilities

• Retail Division Support
• On-site general human resources support to retail employees and managers
• Maintain regular coordination between retail and People Services operations
• Engage with retail store leadership to anticipate and discuss organizational changes and needs
• Conduct applicable training sessions for retail leadership and staff
• People Services Department Support
• Confer with People Services leadership to implement personnel policies and procedures
• Aid in broad array of HR tasks
• Assist with hiring events, onboarding support, unemployment claims, administrative tasks, open enrollment, coordinating with COEs, and other HR-related functions
• Staffing Support
• Assist Talent Acquisition department with hiring initiatives
• Identify and report staffing risks and turnover trends
• Coordinate and engage Employee Well-Being, EAP, and other benefit programs
• Employee Relations
• Provide HR support, consultation, and mediation for basic site-level disputes or disruptions
• Coordinate with retail store leadership to review and approve disciplinary actions
• Compliance and Risk Management
• Maintain an updated knowledge of applicable employment laws
• Affirmative action guidelines and laws
• Assist on-site managers with incident reporting
• Lead and support Reasonable Suspicion Drug Testing process
• Policies and Standards
• Maintain a current and up-to-date understanding of and comply with all company policies and procedures
• Support and/or participate in professional development
• Report potential hazards, wear personal protective equipment as required, and report injuries or incidents
• Accounting and financial records keeping

Qualifications

• Education and Years of Experience: High School Diploma or equivalent AND 5+ years of relevant experience.
• OR Associates Degree in Human Resources or related field AND 3+ years of relevant experience.
• OR Bachelor's Degree in Human Resources or related field AND 1+ year of relevant experience.
• Required Attention to detail, proven knowledge of HR practices and operations, ability to properly use basic systems, ability to work with diverse populations, strong oral and written communication skills.
• Preferred Professional HR certification (SHRM, HRCI), multi-site support experience, non-profit experience, retail leadership experience.
• Required Clearances, Licenses, and Certifications: Valid driver's license, active insurance policy, and reliable transportation for local travel. Complete background checks assigned by Goodwill SWPA, including a National Criminal Background check, prior to employment. Provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) prior to employment.