HR Generalist

About the Role

The Human Resources Generalist provides human resources support to the Scottsdale, AZ Home Office (approximately 150 employees). This role partners with managers and employees to deliver high-quality HR services.

Responsibilities

• Perform general HR functions including employee relations, training and development, and leave management.
• Facilitate resolution of Human Resources employee relations matters and provide support to employees and management staff consistent with established policies and procedures.
• Manage full-cycle recruiting process, working with hiring managers to meet staffing needs, including posting positions, screening applicants, scheduling interviews, extending offers, and coordinating hiring activities.
• Oversee full-cycle onboarding and compliance processes, including new hire orientation, I-9 collection and verification, onboarding task management, policy acknowledgements, and badge/access coordination.
• Manage onboarding process, including candidate/employee setup, background checks, drug screens, credentialing coordination, and department/cost center alignment.
• Create and update job descriptions to support recruiting, compensation, FLSA, ADA, and organizational needs.
• Provide coaching and guidance to managers and employees regarding HR policies, documentation, corrective actions, performance concerns, and employee relations matters.
• Conduct employee relations investigations, document findings, maintain confidentiality, and escalate issues when appropriate.
• Partner with managers to identify employee and departmental training and development needs; coordinate and facilitate employee training programs, workshops, and other learning initiatives.
• Assist with the development and implementation of training materials, programs, and resources.
• Coordinate required compliance and workplace training and monitor completion.
• Support administration of leave programs including FMLA, ADA accommodations, Workers' Compensation, and other employee leave matters.
• Assist with unemployment claims by gathering documentation and participating in hearings when necessary.
• Coordinate and support the annual performance review process and make recommendations as necessary.
• Work with HR management team on annual salary increase and bonus program for Home Office employees.
• Prepare reports and updates regarding HR activities, recruiting, employee relations, and other HR metrics.
• Coordinate and deliver extended new hire orientation, HR training, Lunch & Learns, and other employee development programs.
• Coordinate the company monthly random drug testing administration and ordering of supplies.
• Oversee employee engagement initiatives, service awards, recognition programs, and company events.
• Prepare employee correspondence including offer letters, employment agreements, and other employment-related documentation.
• Coordinate employee offboarding activities, including exit interviews, return of company property, and separation documentation.
• Oversee company communications center, employee announcements, bulletin boards, and HR updates.
• Maintain accurate and confidential employee relations files, investigations, documentation, and personnel records.
• Partner with HR Operations to ensure timely processing of personnel changes and payroll-related documentation.
• Manage HR inbox.
• Represent the HR department in a professional, positive, and service-oriented manner.
• Periodic travel may be required to company locations or conferences.
• Maintain regular and dependable attendance.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred. Equivalent combination of education and experience considered.
• SHRM-CP, PHR, or other HR certification is preferred.
• Minimum of 3-5 years of progressive Human Resources experience in a Generalist or Human Resources role.
• Experience supporting multiple HR functions including employee relations, recruiting, onboarding, compliance, and performance management.
• Experience supporting a multi-location organization is preferred.

Skills

• Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Experience with HRIS systems and electronic personnel records preferred.
• Strong organizational, time management, and documentation skills.
• Excellent written and verbal communication skills.
• Strong interpersonal skills with the ability to build positive working relationships across all levels of the organization.
• Ability to maintain confidentiality and exercise sound judgment in handling sensitive information.
• Strong attention to detail with excellent follow-through.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong customer service mindset with a collaborative, team-oriented approach.
• Ability to quickly learn new systems, processes, and company procedures.
• Strong problem-solving, critical thinking, and decision-making skills.
• Ability to work independently while knowing when to seek guidance or escalate issues.
• Experience presenting training or facilitating employee meetings is preferred.
• Demonstrates professionalism, integrity, adaptability, and accountability.

Physical Requirements

• Walk/move on a variety of surfaces including tile, wood, concrete, and carpet.
• Stand/remain upright; walk/move around building.
• Sit/remain seated up to 4 hours at a time.
• Reach down, forward, and overhead.
• Turn and twist repetitively.
• Use a computer constantly during entire shift.
• Use multiline telephone frequently during entire shift.
• Visual acuity to see dual computer monitors and data and ability to adjust focus.