HR Generalist

About the Role

EWC Growth is seeking a highly organized HR Generalist to support day-to-day people operations and deliver a consistent, responsive employee experience. This role serves as a key HR resource for employees and leaders, providing support across employee relations, leave and accommodation administration, HR compliance, onboarding/offboarding, and HR reporting and tracker management. The ideal candidate combines strong HR fundamentals with excellent attention to detail, sound judgment, and the ability to manage multiple priorities in a fast-paced, service-oriented environment.

Responsibilities

• Employee Relations & HR Support
  • Serve as a primary point of contact for employees and managers regarding HR policies, procedures, programs, and general employee questions
  • Support employee relations matters, including documentation, performance concerns, attendance issues, policy interpretation, and workplace concerns
  • Partner with HR leadership and managers to ensure employee matters are handled consistently, promptly, and in alignment with company policies and applicable employment laws
  • Assist with investigations, corrective action documentation, and follow-up as appropriate
  • Maintain accurate and confidential employee records and case documentation
• Leave of Absence (LOA) & ADA Administration
  • Manage and track employee Leaves of Absence (LOA), including FMLA and other applicable federal, state, and company-sponsored leaves
  • Coordinate the leave process from initial employee request through return to work, ensuring required documentation, notices, deadlines, and follow-up are completed
  • Support the ADA accommodation interactive process, including tracking requests, gathering appropriate documentation, coordinating with employees and leaders, and maintaining confidential records
  • Partner with payroll, benefits providers, managers, and other stakeholders to ensure leave and accommodation information is communicated appropriately
  • Maintain accurate LOA and ADA trackers and proactively follow up on upcoming deadlines, certifications, extensions, return-to-work dates, and outstanding documentation
  • Stay current on applicable leave, disability accommodation, and employment requirements and escalate complex matters when appropriate
• HR Tracker Management & Reporting
  • Own and maintain HR trackers related to employee relations, LOA, ADA accommodations, onboarding/offboarding, compliance activities, and other people-related processes
  • Conduct regular audits of trackers and HR records to ensure information is complete, accurate, current, and consistent across systems
  • Monitor deadlines and outstanding action items and proactively follow up with employees, managers, and HR partners
  • Prepare recurring and ad hoc HR reports, summaries, and status updates for HR leadership
  • Identify trends, gaps, and opportunities to improve HR processes, documentation, and reporting
  • Handle employee information with a high degree of confidentiality and discretion
• Employee Lifecycle Support
  • Support employee onboarding, including documentation, HR system updates, policy acknowledgments, and new-hire processes
  • Coordinate employee changes such as transfers, promotions, manager changes, status changes, and other personnel actions
  • Support offboarding activities, including separation documentation, system updates, exit processes, and coordination with appropriate partners
  • Ensure employee records and HR systems remain accurate throughout the employee lifecycle
• HR Compliance & Operations
  • Support compliance with federal, state, and local employment laws and company policies
  • Assist with HR audits, required postings, record retention, policy acknowledgments, and other compliance activities
  • Support updates to HR policies, procedures, templates, and employee communications
  • Maintain organized HR files and documentation in accordance with record-retention and confidentiality requirements
  • Participate in HR projects and process-improvement initiatives as assigned

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred; equivalent relevant experience will be considered
• 3+ years of HR Generalist or comparable HR experience supporting multiple areas of the employee lifecycle
• Demonstrated hands-on experience managing Leaves of Absence (LOA), including FMLA and applicable state leave requirements
• Working knowledge of the Americans with Disabilities Act (ADA) and experience supporting or administering the accommodation interactive process
• Strong experience maintaining and managing HR trackers, including monitoring deadlines, following up on action items, auditing data, and providing status reporting
• Experience supporting employee relations matters, performance management, policy interpretation, and HR documentation
• Working knowledge of federal and state employment laws and HR compliance requirements
• Experience working with HRIS and/or case management systems; strong proficiency with Microsoft Excel, Outlook, Word, and related business applications
• Strong organizational and project-management skills with demonstrated ability to manage multiple cases, deadlines, and competing priorities
• Exceptional attention to detail and commitment to accurate documentation and recordkeeping
• Strong written and verbal communication skills with the ability to interact effectively with employees and leaders at all levels
• Demonstrated ability to handle confidential and sensitive employee information with discretion and sound judgment
• Ability to work independently while knowing when to escalate complex or higher-risk employee matters
• SHRM-CP or similar HR certification (preferred)
• Experience supporting a multi-location, retail, hospitality, beauty, wellness, or other service-oriented organization (preferred)
• Advanced Excel and reporting skills, including experience developing and maintaining HR dashboards or tracking tools (preferred)
• Experience identifying and implementing HR process improvements (preferred)

Benefits

• Base salary range of $65,000-$70,000 + up to 20% annual bonus
• Medical, Dental & Vision Insurance
• 401(k) Plan
• Accrued PTO starting on day one + Company Holidays
• Paid Parental Leave
• Life & Disability Insurance
• FSA & HSA Accounts
• 50% off Retail Products
• Complimentary Waxing

EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process.