HR Generalist

About the role

The HR Generalist will support the dWELL Recovery Program Director and contribute to the mission of supporting young adults in their transition to independence through a personalized, skills-based model.

Responsibilities

• Partner with staff and leadership to build an inclusive, supportive, and high-engagement workplace culture.
• Manage the full employee lifecycle by leading recruiting, onboarding, and offboarding processes with a focus on candidate and employee experience.
• Ensure HR operations run seamlessly by maintaining compliance, handling sensitive employee matters with discretion, and safeguarding all HR data.
• Serve as the first point of contact for employee questions related to policies, benefits, time off, and HR processes.
• Support performance management, progressive discipline, and year-end review processes, ensuring documentation and communication are clear and consistent.
• Maintain accurate and up-to-date employee records, personnel files, and HRIS data.
• Aid in benefits administration and leaves of absence, ensuring employees are supported through every stage.
• Collaborate with the HR Director on employee relations, conflict resolution, and investigations as needed.
• Contribute to HR initiatives and projects that strengthen systems, improve processes, and enhance organizational effectiveness.

Requirements

• 5 or more years of related HR experience preferred.
• Recruiting experience is required.
• Ability to build and develop relationships and collaborate effectively.
• Business acumen and proficient Human Resources knowledge.
• Strong communication skills (verbal and written) and interpersonal skills (approachable and engaging).
• Exceptional intuition, sensitivity, listening and problem-solving skills.
• Strong organizational and time management skills. Work effectively with limited supervision.
• Detail-oriented
• Knowledge of HRIS systems and Jusworks is preferred
• SHRM certification preferred
• Ability to be on-site in NYC location 5 days per week

Physical Requirements

• Ability to lift 20–40 lbs occasionally
• Ability to stand, walk, or respond quickly during emergencies
• Ability to walk multiple levels of stairs multiple times daily
• Must be able to complete facility rounds and inspections

What We Offer

• Full benefits including comprehensive medical, dental, vision and a 401K with up to 3% company match, fully vested after 3 years
• Flexible PTO - for a team that’s rested, recharged and feeling their best
• Hands-on, creative, team-based work environment in the heart of New York City
• We are family-owned and operated, offering a close-knit culture that emphasizes teamwork, trust, and a personal connection with every member of our team
• 12 weeks Paid Parental Leave following a full year of service - providing support and flexibility during life’s most important moments

Pay

$85,000-$95,000 (commensurate on experience)

Schedule

Must be able to perform extensive standing, walking, and climbing; to lift up to 50bs. regularly, to transport and stock assigned supplies and materials. Must be able to bend, stoop, and climb to reach materials.