HR Generalist

Talent Acquisition

• Lead the full-cycle recruitment process for exempt and non-exempt positions across multiple departments.
• Congduct intake meetings with hiring managers to determine hiring needs and develop recruiting strategies.
• Sources, screens, interviews, and manages candidates throughout the recruitment lifecycle.
• Create and maintain job descriptions and employment advertisements.
• Coooridnate interviews and hiring manager communications.
• Prepare employment offers and coordinate pre-employment requirements.
• Build and maintain talent pipelines for current and future hiring needs.
• Develop recruiting reports and hiring metrics for executive leadership.
• Maintain recruitment dashboards and hiring trackers.

New Hire & Onboarding

• Coordinate all pre-employment activities including background screenings, drug testing, employment verification, and onboarding documentation.
• Manage onboarding workflows and ensure timely completion of required employment documentation.
• Facilitate New Hire Orientation.
• Prepare offer letters and onboarding packets utilizing electronic signature platforms.
• Ensure all new hire documentation is completed accurately and in compliance with company policies.

Employee Relations & HR Operations

• Serve as a resource for employee relations matters, HR policies, procedures, and benefit inquiries.
• Respond to employee questions while providing exceptional customer service.
• Maintain employee records and HR documentation.
• Coooridnate employment eligibility verification and employment compliance requirements.
• Support payroll processing activities as needed.
• Assist with employment sponsorship inquiries.
• Coooridnate employee status changes and HR system updates.

Benefits Administration

• Assist employees with benefit enrollment, qualifying life events, and benefit-related questions.
• Coooridnate benefit vendor communications and issue resolution.
• Support annual Open Enrollment planning and administration.
• Manage insurance billing reconciliation and benefit reporting.
• Assist with retirement plan administration and census reporting.
• Complete benefit reconciliations and administrative corrections when necessary.

Performance Management

• Coooridnate annual and mid-year performance review processes.
• Support managers throughout the performance evaluation cycle.
• Maintain performance documentation and reporting.
• Assist with organizational talent review and succession planning initiatives.

Employee Engagement & Recognition

• Coooridnate employee engagement surveys, including setup, communications, reporting, and follow-up initiatives.
• Manage Stay Interviews, New Hire Check-In surveys, and Exit Interview programs.
• Analyze engagement results and coooridinate leadership follow-up discussions.
• Administer employee recognition programs, including nomination, selection, and company-wide communications.
• Support employee appreciation initiatives and engagement events.

HR Projects & Organizational Initiatives

• Lead HR process improvement initiatives that enhance efficiency and the employee experience.
• Develop and maintain HR trackers, dashboards, reports, and process documentation.
• Coooridnate company-wide HR communications, newsletters, presentations, and announcements.
• Assist with compensation benchmarking and job description maintenance.
• Support HR system implementations, enhancements, and special projects.
• Participate in organizational initiatives that support company culture and employee engagement.

Compliance & Administration

• Maintain compliance with federal, state, and local employment regulations.
• Ensure confidentiality of employee information and HR records.
• Maintain HR documentation in accordance with company policies.
• Support audits, reporting requirements, and compliance initiatives.
• Perform additional duties and special projects as assigned.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• Preferably 5 years of progressive Human Resources experience.
• Minimum of 3 years of full-cycle recruiting experience.
• Experience supporting multiple HR disciplines including recruiting, employee relations, onboarding, benefits administration, and performance management.
• Strong knowledge of employment laws and HR best practices.
• Excellent communication, organizational, and interpersonal skills.
• Ability to manage multiple priorities while maintaining exceptional attention to detail.
• Strong analytical and problem-solving abilities.
• Ability to maintain confidentiality and exercise sound judgment.

Preferred Experience

• Human Resources Information Systems (HRIS)
• Paylocity or similar Applicant Tracking Systems (ATS)
• Electronic onboarding and document management platforms
• Benefits administration systems
• Background screening platforms
• HR reporting and analytics
• Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

Position Information

Full Time position; salary with benefits

Work Schedule: 50 hours per week

This position will work from the Memphis, Tennessee office and report directly to the Director of People and will have frequent direct interactions with the Payroll/HR Admin as well as employees.