HR Generalist

About the role

The HR Generalist serves as a trusted resource for employees and managers across the organization, delivering a broad range of HR services and programs that support employee engagement, compliance, operational excellence, and a positive workplace culture. This role reports to the Director of Human Resources.

Responsibilities

• Provide daily operational HR support to employees and managers in onboarding, offboarding, offers, benefits, leave administration, employee relations, performance management, and retirement programs.
• Serve as a front-line resource, escalating concerns to the HR Director as appropriate.
• Administer employee benefit programs, including new hire enrollments, qualifying life events (QLEs), annual open enrollment activities, leave of absence administration (FMLA and related leaves), workers' compensation, and 401(k) plan participation.
• Coordinate with external vendors and carriers as needed.
• Administer performance review process and prepare employee and candidate change letters, including offer letters, promotions, salary increases, and verifications of employment.
• Conduct employee relations investigations as assigned and partner with HR Director to address workplace concerns, resolve conflicts, and promote a positive employee experience.
• Maintain the HR SharePoint site, ensuring policies, forms, and resources are accurate, current, and easily accessible to employees.
• Maintain employee data within the HRIS and generate recurring and ad hoc reports to support compliance, business insights, and HR decision-making.
• Monitor HR compliance requirements and assist with audits, reporting, and recordkeeping activities.
• Assist the HR Director with department projects such as employee engagement surveys, Employee Resource Groups (ERGs), and other strategic HR initiatives.
• Provide back-up support to the Talent Acquisition team for interview scheduling, candidate communications, and onboarding logistics as needed.
• Ensure accurate and timely work product, maintaining a high degree of confidentiality and ethics in all tasks.

Requirements

• Willingness and ability to work at least 4 days per week in-office (Wayne, PA).
• 4-6 years of experience providing broad HR support, including benefits administration, leave of absence, HR compliance reporting, and employee relations.
• Bachelor’s degree in Human Resources, Business Administration, or a similar field. Relevant experience plus an HR certification can substitute for a completed degree.
• Proficiency in Microsoft Excel, including data analysis, reporting, and spreadsheet management.
• Working knowledge of federal, state, and local employment laws and HR compliance requirements.
• Experience utilizing HRIS platforms for reporting, data management, and employee lifecycle administration.
• Willingness and ability to travel to other regional offices when needed (overnight travel is rare).
• High degree of emotional intelligence and ability to exercise sound judgment and reasoning.

Preferences

• Previous customer service experience.
• Previous experience supporting a multi-state workforce.
• Architecture/Engineering/Construction (AEC) or other professional services industry experience.
• SHRM-CP/PHR/CEBS certification.
• Experience maintaining content and resources within SharePoint.

Benefits

• Medical, Dental, and Vision insurance package.
• 401(k) with employer match.
• Employer-paid life insurance.
• Up to 5 weeks of PTO based on years of experience and 8 paid holidays.
• 8 hours of Volunteer Time Off.
• Tuition and licensure reimbursement.
• Federal Student Loan Assistance including match up to $5,250 per year.
• Section 529 Plan (College Savings Plan).
• Employee Referral Program.
• Full-time onsite roles qualify for one day of remote work per week.