HR Generalist

Acrisure Mortgage is seeking a proactive and detail-oriented Human Resources Generalist to join our growing HR team. In this role, you'll serve as a trusted resource for employees and managers while supporting recruiting, onboarding, payroll, benefits, HRIS administration, and day-to-day HR operations across multiple organizations.

About the Role

The Human Resources Generalist will work as part of the Human Resources Department dedicated to supporting employees of RMC Home Mortgage, Fusion Home Loans, and Acrisure Mortgage, LLC. This role will be responsible for all HR functionality for employees of the assigned affiliate companies, escalating inquiries to HR senior staff or management as needed. This is a hybrid position based out of our Downtown Orlando, FL office.

Responsibilities

• Onboard new hires into the HRIS system and complete new hire checklist tasks.
• Offboard separated employees in the HRIS system and complete separation checklist tasks.
• Maintain accuracy of the HRIS system (role changes, title updates, reporting updates, etc.).
• Participate in ticketing rotation and perform audits as needed.
• Complete background checks for potential new hires and draft offer letters for prospective candidates.
• Ensure candidates progress through the pre-hire/hire process in a timely manner and all parties are informed of progression.
• Upload candidates into the HRIS recruiting module and send appropriate communications.
• Update candidate status in HRIS throughout the background/hiring process.
• Provide reporting to management on candidates in progress.
• Coordinate and execute new hire start dates (includes welcome email, calendar notifications to appropriate parties, etc.).
• Review employee time and attendance records to ensure accuracy and completion prior to payroll processing.
• Manage company inboxes (HR and payroll) and act as the point of contact for all HR needs for employees.
• Answer employee questions about HR policies and direct escalated inquiries to senior-level HR staff or management.
• Maintain accurate employee information in the HRIS system, including updating rates of pay or positions as they change.
• Perform periodic audits of employee HR files and records to ensure all required documentation is present and up to date.
• Work with the legal department to provide documentation/reporting for required audits.
• Establish and maintain relationships with entity management and coach management on proper HR procedures as needed.
• Conduct new manager training on timecard policies and procedures.
• Process all payroll for the entity (including biweekly, biweekly bonus, and semi-monthly cycles).
• Process payroll corrections in a timely manner and maintain accurate Schedule A, bonus, or commission agreements for sales staff.
• Process and administer all leave-of-absence requests and disability paperwork (medical, personal, disability, and FMLA).
• Assist with employee inquiries regarding plan provisions, benefits enrollments, status changes, and other general benefits inquiries.
• Manage qualifying events/benefit changes for employees and ensure all enrollments/benefits changes are made in a timely manner.
• Respond to 401(k) inquiries relating to enrollments, plan changes, and contribution amounts.
• Provide reporting to other departments as needed.
• Manage One Pass Select Gym Memberships and reimbursement.
• Assist with projects and other duties as requested or assigned.