HR COORDINATOR II

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Deliver an amazing Human Resources experience to the employees.
• Project a compassionate approach while maintaining a calm, positive energy in all interactions and any situation and/or need presented.
• Answers department phone, helps maintain employee information fliers, copying, data entry and accurately enters information into a variety of spreadsheets such as attendance, disciplinary actions and more.
• Support the Sr. HR Manager with broad Human Resource functions with an emphasis on Employee Relations activities. This includes handling employee concerns and complaints. Assist with Employee investigations acting as a witness to take notes and provide a write up. Utilize the camera and badging system to aid in employee relations issues.
• Proactively consult and partner with Sr. HR Manager regarding employee matters, with an effort to provide solutions and recommendations to limit impact to operations, while incorporating Company values to support the culture.
• Oversee the Reception Area, greet visitors, monitor employee access, and ensure all safety procedures are flawlessly executed. Ensure supplies / office supplies are ordered and office is stocked.
• Aid with ensuring compliance with Human Resources Federal and State regulations concerning employment with posting all legal requirements. Responsible for the Employment Board and all posted items such as job postings, programs, announcements, and legal postings. Ensure the Job Board is updated with legal and compliance items as well as update seasonally.
• Aid with workers compensation, FMLA and other legal issues pertaining to employee productivity.
• Conduct needs assessments to determine measures required to enhance the employee experience while positively impacting the culture with high engagement. Conduct Exit Interviews. Look at trends and make recommendations to address to maintain NOW as a great place to work.
• Regularly attend Tier 2 meetings to build a strong understanding of business operations, leadership styles, and identify action items related to Human Resource activities.
• Pay all Human Resources related invoices.
• Assist with coordinating medical restrictions, work comp claims, employee leaves, and unemployment. Process terminations, create Employee Benefit Letters and send as needed.
• Assist with matters related to the policies and fire for crisis issues facing the employees as well as updating our on-site security team. Included badging and camera systems. Ensures there is supplies for employees and meetings.

Safety Responsibility Statement

• Supports a culture of safe production and exhibits safe work practices.
• Actively participates in the safety program by engaging in safety activities.
• Effectively provides and accepts constructive peer-to-peer feedback on safety performance.
• Adheres to policies, procedures, SOP’s, safe work practices, and safety policies and procedures.
• Reports ALL workplace incidents to supervisor immediately.
• Communicates concerns to supervisor, reports hazards, and provides input on prevention.
• Properly uses, wears, and stores Personal Protective Equipment when required.
• Participates on safety teams and/or completes safety-related activities as part of regular job responsibilities.

Qualifications

• Bachelor’s Degree from an accredited four-year college or university in Human Resources, Business Management, or a related field with 2+ years of experience.
• Excellent listener.
• Curiousity to get to root cause with good problem-solving skills.
• Excellent attention to detail skills.
• Approachable, patient, and servant leadership.
• Intermediate knowledge of Microsoft Excel, Word, and PowerPoint.
• Knowledge of Employment Law practices.
• Intermediate to advanced skill level in Microsoft Outlook, Word, Excel, and PowerPoint.
• Language Skills Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from employees and the general public.
• Oral and written bi-lingual skills in Spanish is helpful.
• Reasoning Abilities Excellent Problem Solving And Judgment Skills Required.
• Other Skills and Abilities Ability to work extended hours, including off shifts and weekends to support business needs.
• Performance Abilities Strong knowledge of company policies, procedures, and employment law. Ability to work in a fast-paced, dynamic environment and to effectively multi-task and to change focus and direction with no notice. Flexibility and strong initiative and teamwork skills. Excellent organizational and time management skills. Strong attention to detail skills critical. High level of interpersonal skills to handle sensitive and confidential situations and documentation. Strong communication (oral and written) skills and strong active listening skills. Demonstrate strong collaboration skills. Ability to work with employees from diverse backgrounds. Present a professional, positive, “can-do” image at all times. Approachable and exhibits strong patience. Curiosity to get to root cause with strong problem-solving skills. Visible and leads by example and models NOW’s core values, tenets, and servant leadership. Consistently follows all company policies and procedures, including all safety policies and procedures.
• Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to remain at stationary work location and to occasionally move from place to place within work facility. Employee is regularly required to use the telephone and computer. Employee is regularly required to use hands to handle, and feel; crouch or half kneel, and reach with hands and arms. Employee is occasionally required to lift up to 20 lbs. (i.e. employee files, supplies).
• Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. When On The Production Floor Exposed to herbal aromas, dust, and/or airborne particles, some classified as allergens or irritants. Exposure to ingredients (powders and liquids), mixes (powders and liquids), equipment, and packaging. Exposed to all the FDA designated major food allergens (Milk, Eggs, Fish, Crustacean shellfish (e.g., crab, lobster, shrimp), Tree nuts (e.g., almonds, walnuts, pecans) except for peanuts, Wheat and Soybeans, Sesame. The noise level in the work environment is usually moderately loud, and in some areas where louder hearing protection is required.