HR Coordinator

About the Role

The HR Coordinator is responsible for maintaining a pool of eligible caregivers needed to meet the agency’s growing client census and service hours. This position performs various human resource functions for agency caregivers, including employee relations and retention, personnel file management, monitoring of documentation, certification and/or training, conducting performance evaluations and disciplinary meetings, and documenting employment-related events.

Responsibilities

• Continually recruit caregivers to maintain a pool of eligible and available caregivers, including:
  • Creating and posting online job ads.
  • Sourcing potential applicants on resume databases and social media sites.
  • Attending and/or hosting job fairs.
  • Partnering with local nursing assistant programs.
  • Promoting the agency’s employee referral program to current caregivers.
• Process applications and employment inquiries.
• Conduct pre-screens and in-person interviews with potential candidates; provide hiring recommendations.
• Schedule qualified candidates for orientation subject to positive reference verification; provide new hire packet for candidates to complete and return at orientation; validate provided references.
• Provide a comprehensive orientation for all newly hired caregivers to share the agency’s history and mission, set expectations, review procedures, promote brand consistency, and foster a positive employer-employee relationship.
• Collect new hire paperwork and copies of all applicable identification, licensure, certifications, and/or completed trainings; ensure documents are correctly filled out and signed by the caregiver and that all required documentation has not expired.
• Create personnel files; ensure caregiver information is accurately loaded into the agency’s CRM system.
• Assign training courses and provide caregiver login information; monitor for completion by required date (if applicable).
• Ensure required background checks and motor vehicle records (if applicable) are processed prior to placement with any client.
• Monitor upcoming document expirations and required continuing education/performance evaluations; ensure needed items are completed by and/or collected from caregivers by their required due date.
• Conduct caregiver “Stay Interviews.”
• Conduct caregiver performance evaluations, disciplinary meetings, and employee terminations with input and feedback.
• Prepare and file reports for caregiver accidents and injuries.
• Audit and maintain caregiver personnel files in accordance with regulatory requirements and agency policy.

Requirements

• High school graduate.
• Two years of related experience; knowledge of HR, scheduling, and/or health care preferred.
• Excellent written and verbal communication skills, telephone etiquette, and ability to interact effectively with persons from diverse backgrounds with a strong customer service orientation.
• Exceptional organizational skills and follow-through.
• Comfortable utilizing various technologies and computer programs.
• Able to exercise initiative, problem-solve, and apply sound judgment.
• Able to work under pressure and manage multiple demands simultaneously.
• Present a positive and professional business image.
• Must pass a criminal background check.

Physical and Environmental Demands

This is a primarily sedentary position.

Schedule

Part-time, 30 hours per week.

Benefits

Specific benefits vary by location, but our company-wide philosophy is to treat all employees with honor and respect. We understand the work you do can be challenging, and we know that you are vital to the well-being of our clients. At the end of the day, it is important to us that you feel fulfilled in knowing your work has meaning and that you are valued for it, both by clients and by HomeWell Care Services.