HR Coordinator

HR Coordinator Responsibilities

• Answers and processes requests/inquiries from employees and managers via phone, email, ticketing system, voicemail, fax, etc., with a first contact resolution goal.
• Processes appropriate, accurate, and timely employee and business transactions in the HR systems, which were not appropriate for self-service, including new hires, terminations, promotions, pay changes, leaves of absence, rehires, supervisor changes, transfers, tax changes, direct deposit, personal changes, corrections, etc.
• Affirms that transactions processed meet quality standards by reviewing accuracy, proper completion, and monitoring output.
• Provides onboarding support, verifies signed offer letters are received, and submits relocation requests.
• Maintains employee records, ensuring completion and accuracy of details such as employee contact information, job classification, pay rates, organizational structure, and other key details.
• Performs administrative and recordkeeping tasks related to staffing changes, which may include resignations, terminations, and extended leaves of absence.
• Conducts or assists with record audits and mandatory reports, which may include I-9 audits, EEO-1 filings, payroll audits, and other compliance reviews.
• Presents information and resolves inquiries and issues with the HR team, other HR departments, and managers.
• Identifies and recommends opportunities for improvement and partners with the appropriate parties to test and implement new improvements.
• Works closely with the Payroll, HRIS, Benefits departments, and Functional and Segment HR Business Partners to ensure timely and correct pay, benefits information, issue resolution, and change implementation.
• Serves as a point of contact for employees as needed for HR related inquiries.
• Provides administrative support for corporate programs such as tuition reimbursement and service awards.
• Actively supports as needed enterprise and/or sector system and process improvement implementations.
• Promotes a positive and compliant work environment.
• Expands skillset by cross-training with HR and Payroll departments to enhance flexibility, efficiency, and team capabilities.

HR Coordinator Qualifications

• A high school diploma or equivalent required; an associate degree preferred.
• Three years of office experience preferred, with at least one year in human resources highly preferred.
• Experience with HR systems, SAP/Success Factors.
• HR policy and program administration experience is a plus.
• Intermediate-level MS Office skills are required.
• Excellent communication skills, both verbal and in writing. Able to communicate in a professional, positive, and courteous manner at all times with all levels of customers.

Benefits

• Competitive pay
• 401(k) matching & profit sharing
• Health, Dental, Vision, and Life Insurance
• Short- and Long-Term Disability Plans
• Additional voluntary benefits
• Paid holidays, vacation, and sick leave
• Tuition assistance

About Ergon Inc.

• Ergon Inc. is a relationship-driven, family-owned company that values each employee's growth and contributions.
• The company is headquartered in Flowood, Mississippi, and maintains a close-knit, small-company atmosphere while offering exceptional career opportunities.
• The comprehensive benefits package includes:
• Competitive pay
• 401(k) matching & profit sharing
• Health, Dental, Vision, and Life Insurance
• Short- and Long-Term Disability Plans
• Additional voluntary benefits
• Paid holidays, vacation, and sick leave
• Tuition assistance