HR Coordinator

About the role

The Coordinator - Human Resources will be responsible for performing administrative tasks and services to support effective and efficient operations of the organization's Human Resources department. The HR Coordinator will work both independently and collaboratively with the HR team and all departments and staff. They will have responsibility over benefit administration. The HR Coordinator will also collaborate with the Talent Acquisition Partner to provide support with recruitment and onboarding activities as needed. The ideal candidate will have proficient Excel skills, excellent interpersonal skills, be detail-oriented, and be able to quickly assess priorities. Strong verbal and written communication skills are required as they will often be representing the HR team and one of the first on the team to meet new employees. The position reports to the Human Resources Manager.

Responsibilities

• Administers health and welfare plans, including enrollments, terminations, invoice reconciliation, open enrollments and communicating benefits information to employees.
• Serve as the COBRA administrator for the agency.
• Stays abreast of current trends and laws in order to be able to recommend changes as needed and required.
• Maintains benefit eligibility information and files annual ACA reports.
• Partner with various stakeholders for benefit inquiries.
• Reconciles all invoices for the HR Department.
• Provides weekly, monthly, quarterly, and annual reports to various departments.
• Partners with the Talent Acquisition Specialist for new hire onboarding on a regular basis, including but not limited to verify I-9 documentation and E-Verify processing.
• Coordinates and hosts new hire orientation on a regular basis.
• Responds to HR related inquiries or requests and provides assistance.
• Completes employment verification requests.
• Coordinates training compliance initiatives, including harassment prevention and workplace violence training for new hires and regularly for the agency.
• Maintains training records.
• Supports ad hoc projects and audits to ensure regulatory compliance and meet organizational needs.
• Participates in department, agency, and committee meetings.
• Maintains Human Resources department’s intranet page.
• Promotes a culture of transparency by communicating openly, sharing relevant information proactively, and fostering trust across all levels of the organization.
• Demonstrates strong emotional intelligence by practicing self-awareness, actively seeking feedback, and adapting behavior to foster positive workplace relationships and continuous personal growth.
• This role requires daily onsite presence to effectively support team operations and collaboration.

Requirements

• Associate degree (or other 2-year degree), or equivalent.
• At least a minimum of 2+ years of experience in HR, financial, or professional services industry.
• Bachelor's Degree or equivalent in Human Resources Management, Business, Psychology, or equivalent is a plus.

Skills

• Proficient in Microsoft Excel (pivot tables, v-look up, formulas).
• Proficient in Microsoft Office.
• Ability to compile and analyze data that can be used to create a data storyline to improve decision making.
• Strong communication skills: interpersonal, written and verbal.
• Demonstrated ability to take initiative and ownership of projects.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and effectively handle highly sensitive and personal information with sound judgement, tact, and discretion.
• Curious mindset that proactively identifies areas for opportunity and continuous improvement.
• Aptitude in problem-solving using critical thinking.
• Ability to adapt and multitask to effectively organize workload to consistently meet deadlines.
• Knowledge of administrative and clerical procedures and systems such as managing files and records, designing forms, and other office procedures and terminology.
• Cultural humility: must demonstrate understanding, sensitivity