HR COORDINATOR

About the role

WE LOVE OUR WORK. Provides assistance in all areas of HR, including employment, communication, team member events, and record retention.

Responsibilities

• Maintains general office, front counter, lobby area, and TDR kiosks, ensuring that they are clean, orderly, and well-stocked.
• Greets all visitors to the HR office in a positive, upbeat manner while answering questions, assisting with application processes, answering phone calls, and administering selection assessments.
• Handles team member questions/requests and escalates issues as appropriate to ensure prompt resolution.
• Performs administrative duties, including maintaining employee records, data entry and research, preparing reports, ordering office supplies, managing team member/vendor badges, gaming licensing and renewals, etc.
• Assists in coordinating and facilitating Talent Audition and New Hire Orientation.
• Assists in developing and maintaining property communication, to include employee self-service portal, back-of-house hallways, maintaining updated required federal, state, and local posters.
• Maintains a professional, courteous, and friendly demeanor with all team members, applicants, and guests.
• Assists with design and execution of engagement, wellness, and retention events.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.
• Responsible for ensuring the compliance with all local, state, and federal regulations within area of authority and reporting potential issues to management.
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all company matters.

Requirements

One to two years of experience in Human Resources or office setting preferred; minimum one (1) year of experience in a customer service position required.

• Must have excellent written and verbal communication skills; must be fluent and literate in English.
• Ability to maintain a high level of confidentiality and professionalism.
• Must have excellent customer service and interpersonal skills.
• Must be proficient in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint).
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Knowledge of relevant federal, state, and local laws, rules, regulations, codes, and/or statutes a plus.
• Must have excellent presentation, problem-solving, and organizational skills.
• Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment.
• Knowledge of HRiS systems and Applicant Tracking Systems a plus.
• Ability to research, analyze, comprehend, and act upon information as appropriate.
• Ability to perform effectively in a fast-paced environment.
• Must be able to work a flexible schedule, including nights, weekends, and holidays, as business needs dictate.
• Ability to work independently on a wide variety of special projects.
• Ability to prepare clear and concise administrative reports.