HR Administrator

Duties/Responsibilities

• Provide shared administrative and operational support to the entire HR department, shifting priorities as business needs, deadlines, and employee volumes change.
• Serve as a central point of coordination for administrative activities throughout the employee lifecycle, including recruiting, pre-employment, onboarding, employee changes, benefits, training, compliance, and offboarding.
• Prepare orientation schedules, new-hire packets, benefit enrollment materials, policy acknowledgments, and required employment forms before each employee’s start date.
• Enter new hires and other approved employee changes into the HR/payroll system accurately and within established deadlines. Verify employment information and supporting documentation before processing.
• Cook up and facilitate the administrative portions of new-hire orientation, including room preparation, materials, required forms, document collection, and follow-up.
• Maintain onboarding checklists and track incomplete documents, introductory-period requirements, 30-, 60-, and 90-day check-ins, and probationary performance reviews.
• Distribute benefit enrollment materials, collect elections and waivers, review submissions for completeness, and follow up with employees regarding missing information.
• Process routine benefit enrollments, terminations, beneficiary changes, and qualifying-life-event documentation according to established procedures.
• Escalate eligibility questions, coverage issues, exceptions, and complex employee situations to the appropriate HR team member.
• Provide first-line responses to routine employee questions using approved policies, procedures, plan materials, and other HR resources. Refer questions requiring interpretation, exceptions, or specialized knowledge to the appropriate HR team member.
• Cook up employee offboarding by preparing separation checklists and required notices, confirming the return of company property, and communicating necessary actions to Payroll, Benefits, IT, Operations, and other departments.
• Create, scan, index, and maintain personnel, benefit, recruiting, training, onboarding, separation, and policy-acknowledgment records in the appropriate confidential files.
• Monitor shared HR inboxes, telephone lines, employee requests, and administrative workflows to ensure questions and tasks are routed, tracked, and completed timely.
• Support the implementation and ongoing use of HR technology by completing data cleanup, system testing, document organization, workflow updates, and employee or manager communications.
• Identify repetitive manual work, process breakdowns, duplicate steps, and opportunities to improve efficiency, accuracy, employee service, and cross-functional coordination.
• Cross-train in multiple HR administrative processes to provide backup coverage and reduce dependence on any one team member.
• Protect confidential employee and company information and promptly escalate sensitive matters, compliance concerns, and situations that fall outside established procedures.
• Perform other HR administrative and operational duties as assigned.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 2 years of relevant experience in HR administration, preferably in a corporate setting.
• Strong organizational skills with the ability to manage multiple tasks simultaneously and prioritize effectively.
• Excellent communication and interpersonal skills, with the ability to interact professionally with all levels of employees, managers, and executives.
• Proficiency in Microsoft Office Suite, particularly Excel and Outlook.
• Ability to handle sensitive and confidential information with discretion.
• Experience with HRIS systems and familiarity with HR best practices.