HR Administrator
Ideal Market · Metairie, LA · 1 wk ago
Human ResourcesFull-time
About the role
The HR Administrator delivers day-to-day HR operational and records support with an administrative and compliance focus. The role works closely with managers and employees to resolve issues, support performance appraisal processes, and ensure accurate, timely HR services.
Responsibilities
- HR Operations & Records
- Maintain accurate, compliant employee records in the HRIS and personnel files; perform regular audits to ensure data integrity.
- Manage I-9 verification, document retention and confidentiality protocols; assist with annual file audits.
- Maintain and update org charts, headcount spreadsheets and other tracking databases.
- Recruiting & Staffing
- Post job openings, screen resumes, conduct screening calls, schedule interviews and assist in interview processes.
- Perform medium-to-high volume full-cycle recruitment: sourcing, behavioral interviewing, candidate evaluation and selection support.
- Gather applicant information, contact references, communicate hiring status to candidates, and administer hiring paperwork.
- Create and maintain applicant tracking and job opening tracking databases; represent the organization at career fairs and recruitment events when needed.
- Onboarding & Offboarding
- Administer new hire paperwork, benefits elections and new-hire packet distribution; orient new employees and introduce them to staff.
- Coordinate IT/facilities setup, equipment issuance and first-week logistics.
- Assist with exit interviews; document and summarize exit feedback for People leads and update turnover tracking.
- Benefits, Leave & Workers' Compensation
- Coordinate benefits enrollments/changes with vendors and counsel employees on benefits questions.
- Administer leaves of absence intake (FMLA, parental, medical), maintain confidential documentation and coordinate return-to-work steps.
- Monitor and document workplace incidents and escalate/report to internal claims contact and workers' compensation carrier (LUBA) as required.
- Employee Relations & Performance Support
- Provide front-line employee support and customer service: answer employee questions, triage issues and escalate as needed.
- Support performance appraisal administration and recordkeeping; assist managers with performance-related processes.
- Provide administrative support for training and development programs (scheduling, enrollment and recordkeeping).
- Reporting, Analytics & Continuous Improvement
- Produce recurring and ad-hoc HR reports (headcount, turnover, training completion, compliance, absence) and maintain dashboards.
- Monitor HR metrics, identify trends and recommend process improvements.
- Draft and maintain SOPs, templates and employee communications for HR operations.
- Vendor & Systems Management
- Maintain relationships with HR vendors (payroll, benefits brokers, workers' comp) and track invoices and service levels.
- Maintain HR systems and tracking databases; update and enter data to keep systems current.
- Perform other administrative tasks as required and assigned.
Requirements
- Education: Associate degree in Human Resources, Business Administration or related field required; Bachelor's preferred.
- Experience: Minimum three (3) years' human resources experience, including full-cycle recruiting; or an equivalent combination of education and experience.
- Technical: Hands-on experience with HRIS and payroll systems (Paychex/Paychex Flex preferred), applicant tracking or recruiting tools, Excel (pivot tables/basic formulas), Google Workspace/Microsoft Office; social media familiarity for job advertising.
- Knowledge: Working knowledge of employment recordkeeping, leave administration and basic employment laws.
- Other: Experience working independently and in a team-oriented environment. Bilingual (English/Spanish) preferred.
Skills
- Multi-tasking and strong organizational/prioritization skills
- Excellent written and verbal communication and interpersonal skills
- Customer-service orientation and employee-focused problem solving
- Proactive, creative thinker with strong attention to detail
- Discretion and confidentiality with sensitive employee data
Typical week
- Mornings: respond to employee inquiries, review HRIS activity and process time-sensitive paperwork.
- Midday: coordinate new hire setup with IT/facilities, manage candidate scheduling and liaise with payroll/vendors.
- Afternoons: update reports and tracking databases, follow up on open items (documents, leaves, exits) and support People team priorities.
- Weekly: People team sync, compliance checks and status updates to people leaders.
Tools & systems
Paychex/Paychex Flex, HRIS platforms, ATS/recruiting tools, Slack/Microsoft Teams, Zoom, Google Workspace/Microsoft Office.
Career growth
This administrative role provides exposure to recruiting, HR operations and HRIS work and is a pathway to HR Generalist, Recruiting Coordinator, HRIS Analyst or People Operations roles.