Housing Program Manager - HS002

About the role

The Housing Program Manager (PM) oversees the implementation and day-to-day operations of supportive housing services designed for homeless American Indian/Alaska Native adults and families, many of whom have a disability and a history of chronic homelessness. The PM provides oversight of clinical supervisors, and supports them in supervising QMHP and QMHA staff providing housing outreach, placement and retention services in the community. The PM also provides support to the Housing Operations Supervisor as needed, in collaboration with the Housing Services Director.

Responsibilities

• Provide administrative and clinical supervision for Clinical Supervisors who in turn support Permanent Supportive Housing Specialists, Peer Support Specialists, Homeless Outreach Specialists, and other housing program staff
• Support to the Housing Operations Supervisor, in coordination with the Housing Services Director, including oversight of fund request processes
• Facilitate hiring, orientation, and training of new staff
• Facilitate regular housing team meetings to build teamwork, discuss current issues and concerns, and to further collaborate on established goals and deadlines
• Oversee the work flow of the program operations
• Ensure compliance with grant and contract requirements, including reports and documentation; ensure outcomes are obtained and fidelity to required models of care is maintained
• Oversee regular reviews of charts and data collection
• Collaborate extensively with community partners, property managers and other NARA NW programs to ensure positive relationships and access to resources for NARA NW clients

Requirements

• Bachelor's degree in Social Work, Public Health, Psychology, or related field
• Minimum of 5 years of experience in housing program management or related field
• Experience working with homeless populations, particularly those with disabilities and a history of chronic homelessness
• Experience with trauma-informed care and assertive engagement principles
• Strong supervisory and leadership skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite

Qualifications

• Current certification as a Licensed Social Worker (LSW)
• Knowledge of HUD regulations and policies
• Experience with integrated care approaches
• Experience with data collection and reporting

Skills

• Strong organizational and time management skills
• Ability to work effectively under pressure and meet deadlines
• Excellent written and verbal communication skills
• Ability to build and maintain strong relationships with community partners and funders

Benefits

NARA NW offers a comprehensive benefits package including medical, dental, vision insurance, retirement plan, paid time off, and more.

Pay

$82,848.00 - $93,184.00 Salary, Exempt

Schedule

This is a in-person position, Monday through Friday, 9:00am - 5:00pm