Program Manager, Housing

About the role

The Program Manager is responsible for the oversight of various Housing Programs serving homeless individuals and families. Key responsibilities include supervision of housing services, close coordination with case management partners, budget and contracts oversight for large public contracts, housing inventory, landlords and property managers, maintaining a close focus on successful outcomes for program participants; to ensure successful program delivery.

Responsibilities

• Supervise Housing Services Coordinators and Housing Specialists and others, depending on the requirements of a particular program.
• Develop, implement, and monitor housing rental programs for homeless households.
• Supervise and maintain the inventory of affordable, appropriate housing units secured by a participant’s direct lease contract with a landlord.
• Participate as a member of the County Housing Team by attending management meetings, developing housing plans, reviewing budgets, and establishing policies and procedures of various rental subsidy programs.
• Provide assistance and expertise to landlords or service staff for conflict resolution, as appropriate.
• Responsible for contract compliance, reporting, and monitoring for multiple programs and funding streams, including financial reviews, budgets, and projections; chart audits; and managing funder relationships.
• Ensure compliance of Fair Housing rules and regulations, contract requirements and eviction procedures.
• Prepare and review monthly, quarterly, and annual reports which include, but are not limited to the following data: rent, subsidy and participant amounts, occupancy rate, participant demographic information and program eligibility and socio-economic data for monitoring purposes.
• Review monthly rent reports for accuracy, monitor and maintain monthly subsidy balance tracking and projection reports.
• Work closely with the finance team to ensure accuracy as it relates to invoicing to the county.
• Work with funding agencies to provide required information and implementation and monitoring procedures to insure proper data collection and reimbursement.
• Represent Abode Services’ housing programs at meetings with County Social Services Agency, and other collaborative service providers and City jurisdictional stakeholders.
• Submit all data in HMIS and other relevant systems.

Requirements

• Bachelor’s degree in Psychology, Human Services, Social Work, Sociology, or related field required.
• 2 years of professional experience in social work, psychology or related fields and demonstrated experience in rental housing programs for low income, special needs households.
• 2 years managing complex contracts in excess of $1M.
• Experience in designing and operating effective programs including the development, implementation, and enforcement of well-designed policies and procedures.

Qualifications

• Basic knowledge and understanding of applicable federal, state, and local laws.
• Flexible schedule to work evening and weekend hours as needed.

Skills

• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and projects simultaneously.
• Proficient in Microsoft Office Suite.

Benefits

$75,000 - $90,000 annually
100% paid health, vision, and dental options
19 PTO days & 12 Holidays per year
Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more
3% retirement match/contribution
Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events
Dynamic, mission-driven culture and supportive leadership.

Pay

$75,000 - $90,000 annually

Schedule

Flexible schedule to work evening and weekend hours as needed.