Housing Program Coordinator – NCAA Championship Housing

About the role

The Hotel Market Coordinator supports the NCAA Championship Housing Team, providing comprehensive housing solutions and event lodging support for all 94 NCAA Championships and other applicable events.

Responsibilities

• Manage hotel contract addendums, block releases and handoff letters for championship and regional events within all markets
• Develop contract negotiation expertise to support championship agreements
• Collaborate closely with the operations team to ensure timely communication of updates and changes
• Provide outstanding customer service to NCAA, city hosts, hotel partners and all applicable vendors
• Develop contract negotiation skills and understanding of the different NCAA sports
• Develop and implement new procedures to allow for efficiencies within the department
• Proactively research online rates and compare to contracted NCAA blocks
• Avoidance of repetitive tasks and ensuring timely completion of all projects
• Proactively assist with client, vendor, and customer calls and issues
• Answer emails and questions from Anthony Travel on-site reps related to NCAA Championships
• Develop relationships and work effectively with key hotel and client contacts
• Prioritize multiple projects and deadlines to ensure all are completed on time
• Perform other tasks as necessary to assure success of the program, as requested by the Senior Manager Travel

Qualifications

• Minimum of two years previous sales admin and/or supportive roles experience, preferably in a hotel environment
• Strong attention to detail
• Proficient in Microsoft Office
• Able to effectively interact with management on a regular basis
• Strong at multi-tasking and working in a fast-paced environment
• Professionalism, positive attitude, and a team player
• Strong communication skills, both oral and written, are key