Housing Program Coordinator – NCAA Championship Housing

About the role

The Hotel Market Coordinator supports the NCAA Championship Housing Team, providing comprehensive housing solutions and event lodging support for all 94 NCAA Championships and other applicable events. Key responsibilities include managing hotel contract addendums, block releases, and handoff letters, developing contract negotiation skills, and collaborating with the operations team.

Responsibilities

• Manage hotel contract addendums, block releases, and handoff letters for championship and regional events within all markets
• Provide outstanding customer service to NCAA, city hosts, hotel partners, and all applicable vendors
• Develop contract negotiation skills and understanding of different NCAA sports
• Provide administrative and organizational support to Hotel Market Managers
• Develop and implement new procedures to allow for efficiencies within the department
• Collaborate with the operations team to manage the contract work flow from start to finish
• Proactively research online rates and compare to contracted NCAA blocks
• Avoid client, vendor, and customer calls and issues as needed
• Answer emails and questions from Anthony Travel on-site reps related to NCAA Championships
• Develop relationships and work effectively with key hotel and client contacts
• Prioritize multiple projects and deadlines to ensure all are completed on time
• Perform other tasks as necessary to assure success of the program, as requested by the Senior Manager Travel

Qualifications

• Minimum of two years previous sales admin and/or supportive roles experience, preferably in a hotel environment
• Strong attention to detail
• Proficient in Microsoft Office
• Able to effectively interact with management on a regular basis
• Strong at multi-tasking and working in a fast-paced environment
• Professionalism, positive attitude, and a team player
• Strong communication skills, both oral and written, are key

Benefits

Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid time off, and 401k plan. On Location is an Equal Opportunity employer.