Housing Program Coordinator – NCAA Championship Housing

About the role

The Hotel Market Coordinator supports the NCAA Championship Housing Team, providing comprehensive housing solutions and event lodging support for all 94 NCAA Championships and other applicable events.

Responsibilities

• Manage hotel contract addendums, block releases and handoff letters for championship and regional events within all markets
• Provide outstanding customer service to NCAA, city hosts, hotel partners and all applicable vendors
• Develop contract negotiation skills and understanding of the different NCAA sports
• Develop and implement new procedures to allow for efficiencies within the department
• Collaborate closely with the operations team to ensure timely communication of updates and changes
• Proactively research online rates and compare to contracted NCAA blocks
• Avoidance of repetitive tasks

Qualifications

• Minimum of two years previous sales admin and/or supportive roles experience, preferably in a hotel environment
• Strong attention to detail
• Proficient in Microsoft Office
• Able to effectively interact with management on a regular basis
• Strong at multi-tasking and working in a fast-paced environment
• Professionalism, positive attitude, and a team player
• Strong communication skills, both oral and written, are key