Housing Manager

About the role

The Housing Manager oversees all aspects of housing logistics for in-person corporate events. This includes building and maintaining relationships with hotels, clients, and attendees and ensuring seamless housing experiences from planning through execution.

Responsibilities

• Serve as the primary liaison between internal teams, clients, hotels and vendors via phone, email, chat and conference calls
• Oversee all housing elements to ensure events are delivered on time and within budget
• Lead high-touch, complex client meetings with multiple stakeholders
• Manage hotel room blocks, monitor attrition, and execute mitigation strategies
• Interpret hotel contract terms and manage timelines related to release dates
• Establish and oversee hotel billing and reconciliation processes
• Provide pickup reports, reservation trend analysis, and financial reporting to clients
• Lead or supervise on large-scale events and manage full-time team members as needed
• Effectively manage and grow relationships with hotels, vendors and clients
• Coordinate with event teams and provide clear status updates
• Utilize advanced Excel functions to manage and present data
• Troubleshoot accommodation issues during the event lifecycle
• Demonstrate deep understanding of registration areas (housing, revenue, web) and confidently consult with clients
• Identify opportunities to improve internal documentation and processes, contributing actively in team and client meetings

Requirements

You should have 2-3+ years of management experience in a relevant role; prior experience in corporate events preferred. Experience with Cvent, Rainfocus, Stova (Aventri, eventcore, MeetingPlay), Swoogo, EventbaseProven success in managing events or projects from concept to executionBachelor's degree from four-year institution is preferred

Qualifications

Full time positionOpportunities for growth and developmentHealth & Dental Insurance (choice of plans)100% Employer paid short-term disability and life insuranceOpportunity to elect additional life insurance and LTD insurance at employee expensePaid parental leaveOpportunity to contribute pre-tax dollars to flexible spending accounts401(K) with employer matchFlexibility in work schedulesGenerous time off

Benefits

Not specified

Pay

$66,000 - $78,000

Schedule

Not specified