Housing Inspection Coordinator

About the role

Lighthouse MI is a non-profit organization established in 2019 to provide assistance with emergency basic needs and housing programs. The Housing Quality Inspector position plays a crucial role in ensuring all housing units are safe and secure before client move-in.

Responsibilities & Duties

• Work across departments and teams to ensure proper coordination and prioritization of various housing inspections.
• Conduct an estimated 15 housing inspections weekly on individual scattered-site apartment units, single family homes, duplexes, and other Lighthouse residential facilities.
• On occasion, assist program clients in completing minor, preventative repairs, when feasible.
• Communicate the passing or failing of units with landlords, property managers, and Lighthouse team members.
• Document and communicate needed repairs by landlords and property managers. Track and communicate the timeframe in which the repairs must be completed. Follow-up with landlords and re-inspect units.
• Serve as the master record keeper for all housing inspections. Keep digital and paper files.
• Complete and file all paperwork within 48 hours.
• Keep an inspection schedule of new units that need to be inspected prior to client move-in, as well as annual renewals. Work with supervisor and teammates to determine inspection priorities.
• Maintain consistent communication with team members and implement a reporting dashboard.
• Maintain compliance with required trainings and certifications to meet program and industry standards.

Other Core Responsibilities

• Maintain approval to drive.
• Help to enforce program rules, policies, and procedures and uphold agency values to maintain a safe, client-centered, and inclusive environment for clients, staff, interns, and volunteers.
• Participate in appropriate staff and team meetings.
• Attend in person and virtual training sessions, presentations and meetings.

Minimum Qualifications

• A High School Diploma or GED
• 1+ year of experience in property management, facilities, maintenance, inspection, construction, housing programs, or a related field
• Basic knowledge of residential housing systems (plumbing, electrical, heating) or willingness to learn quickly
• Ability to identify safety hazards and assess general housing conditions using a checklist or standard
• Strong organizational skills with the ability to manage multiple inspections, deadlines, and documentation requirements
• Reliable transportation, maintenance of automobile insurance, and ability to travel regularly between inspection sites
• Valid driver’s license, Lighthouse reserves the right to require a driving record check with respect to any employee where driving is an essential function of the position.
• Comfort working with a diverse population, including clients, landlords, and internal teams
• Clear and professional communication skills, both written and verbal

Preferred Qualifications

• Lived experience with homelessness
• Professional experience in supportive housing, homelessness services, or nonprofit settings
• Proficiency with basic computer systems (e.g., Google Suit or similar systems)
• Familiarity with HUD Housing Quality Standards (HQS) or similar inspection frameworks
• HQS Certified
• An understanding of Fair Housing practices and Tenant Rights
• Experience completing HQS inspections from start to finish
• An appetite for innovation and creative problem-solving
• Ability to work across teams
• Ability to listen and accept feedback constructively
• Ability to work in a fast-paced, demanding, and constantly changing environment

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Physical Demands

The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Contact with the public in office environments may risk exposure to irrational/hostile behavior, contagious diseases, or contact with domestic animals. The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

Lighthouse is an equal opportunity employer, and does not discriminate against any qualified individual based on race, creed, religion, national origin, color, status as a veteran, gender or gender identity, sex, age, sexual preference or orientation, marital status, disability, income, weight, or any other basis prohibited by law.