Housing Coordinator

Position Summary

The Housing Coordinator oversees day-to-day operations of Goodwill’s housing programs and supervises the positions responsible for service coordination and delivery. In this role, the Coordinator leads team members in delivering high-quality rapid rehousing and supportive housing case management services and continuously audits programming for compliance with agency and funder requirements. The Coordinator is expected to support the Director of Housing with program planning, tracking performance metrics, and ensuring clear and consistent communication flows across the team. This position serves as a liaison between program participants, staff, and community partners to help achieve housing stability outcomes.

Essential Duties Include, But Are Not Limited To

• Hire for vacancies and address conflicts as needed.
• Adhere to accounting and financial records keeping, including timely submission of reports, reimbursement requests, and review of financial statements, logs, ledgers, and payroll.
• Provide direct support to participants and property owners such as assisting with advocacy, documenting and resolving conflicts and complaints.
• Collaborate with department leadership to identify and pursue methods to reduce duplication, enhance client outcomes, and align services more strategically and effectively.
• Act as a liaison to funding sources, families, participants, volunteers, employers and other community organizations and stakeholders.
• Establish key performance indicators and systems to evaluate client and stakeholder satisfaction, outcome data and program performance.

Status

Status: Full-time

Location

Location: 118 52nd Street, Pittsburgh, PA 15201

External Hiring Rate

External Hiring Rate: $49,836.80-$63,121.42

Schedule

Schedule: Monday - Friday standard business hours. Schedule can vary depending on department needs.

Travel Required

Travel Required: No

Qualifications

• High School Diploma or Equivalent AND 7 years of experience required.
• Associates' Degree AND 5 years of experience required.
• Bachelors Degree AND 3 year of experience required.

Required Experience

• Experience in the housing field with increasing responsibility.
• Knowledge of HUD funded programming and landlord mitigation strategies.

Required Clearances, Licenses, And Certifications

Candidates are expected to provide current valid Child Abuse, PA PATCH, FBI CLEARANCE

Preferred Experience

• Knowledge of trauma informed care, housing first and harm reduction, and/or supervision, lead experience, highly desired.