Housing Coordinator

Responsibilities

• Manage aspects of Trilogy’s scattered site housing programs, including managing CES referrals and internal referrals.
• Manage participants to successfully maintain housing in accordance with the housing first model of care.
• Database management.
• Support clients in locating and securing housing in the community.
• Communicate with landlords and property managers to discuss subsidized housing programs.
• Meet with clients to provide direct and supportive services related to housing, i.e., lease negotiation process, move-ins, move outs, and ensure new clients are linked to intake for clinical assessments.
• Prepare and report information in HMIS to ensure the department is meeting benchmarks and standards for grant programs.
• Execute all new lease and renewal paperwork in a timely and accurate fashion to ensure lease and grant compliance.
• Support in setting up client apartments to prepare for move in.
• Provide effective and collaborative communication with external and internal programs to support a smooth process of record gathering to ensure new clients are document ready when moving into the program.
• Use knowledge of the Fair Housing Act, Just Housing Ordinance, and RLTO to support teams and clients with tenant advocacy.
• Provide support and education to the teams regarding housing issues to help secure housing for their clients.
• May develop and conduct team-based trainings and information sharing sessions.
• Actively participates in relevant trainings, housing sessions led by internal and/or external partners to build individual and institutional knowledge of housing practices.

Qualifications

• Must have one of the following requirements:
• A high school diploma or GED.
• An associate or bachelor’s degree in any field.
• Experience working in social services and/or housing administration preferred.
• Experience with housing, case management, social services with people with mental health and/or substance use diagnoses.
• A valid Illinois driver’s license with daily access to a well-maintained vehicle with $100,000/$300,000 liability insurance.
• Exceptional customer service skills and ability to interact with a diverse group of internal/external stakeholders.