Housing Contract Specialist, Homeless Program Coordinator (NCS) - Mayor's Office of Homeless Services

About the role

The Baltimore City Mayor’s Office of Homeless Services seeks a dynamic professional to determine housing eligibility for the Housing Assistance Program (HAP).

Responsibilities

• Determine housing eligibility of clients for the Housing Opportunities for Persons with AIDS (HOPWA) program; recertify clients as required.
• Conduct informal hearings regarding tenant program violations.
• Terminate client participation as necessary.
• Issue vouchers (authorization to locate housing); generate, submit and track inspection requests / completed inspections; determine rent reasonableness; prepare landlord contracts and related correspondence; maintain electronic and written communication with clients, co-workers, landlords, and other housing agencies.
• Manage clients’ files in the Housing Assistance Program Payment Yearly (HAPPY); generate reports as required.
• Provide technical assistance to other service providers and property managers; communicate program modifications to landlords and service agencies.
• In conjunction with the Housing Coordinator and other staff, implement and modify, as needed, the Administrative Manual and all standard operating procedures for the program.

Requirements

• Education: Bachelor’s degree from an accredited college or university AND one year of experience in the human services and / or related field; or an equivalent combination of education and experience including associate’s degree in social work, human services and/or related field; career experience in social services, supportive housing, or work with persons with disabilities.
• Experience: One year of experience in the human services and / or related field; or an equivalent combination of education and experience including associate’s degree in social work, human services and/or related field; career experience in social services, supportive housing, or work with persons with disabilities.

Qualifications

• Knowledge of HUD subsidized housing regulations; and knowledge of HAPPY databases preferred.
• Knowledge of HUD rental assistance regulations.
• Ability to communicate effectively, both orally and in writing.
• Ability to conduct and process multiple assignments simultaneously; ability to prioritize multiple tasks.
• Work must be timely and attention to detail is necessary.
• Must be a self-starter, with sound judgment and a high level of professionalism.
• Ability to maintain records and document information.
• Must be a team player and must be comfortable working with people who are homeless and/or low-income.

Skills

• Competent working with Microsoft Office Suite, databases, and communicating via email.

Benefits

The City of Baltimore offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. Wellness programs, support groups, and workshops are also available.

Pay

$55,218.00 - $89,995.00 Annually

Schedule

N/A