Program Coordinator-Homeless Services

About the role

S:US is seeking a Program Coordinator for their women's shelter in Manhattan. This position is located at West 135 Street, New York, NY 10030.

Responsibilities

• Plans, schedules, organizes, directs, and oversees the provision of all clinical services.
• Provides supervisory oversight and training to Social Workers, Case Managers and Housing Specialists.
• Ensures collaboration between Case Managers, Entitlements Specialists, Social Workers and Housing Specialists around coordination of services/case management, barriers to services, and community-based referrals for job skills training, education, and employment as well as progression/regression of consumer behavior, mental health, chemical dependency, and any other issues that may present barriers to housing, employment, and job skills training.
• Monitors daily census reports.
• Develops groups, workshops, and recreational activities that foster consumer self-sufficiency and self-determination, recovery, relapse prevention, daily living skills, socialization skills, and overall wellness.
• Monitors and oversees the assignment of caseloads, group and activity facilitation, housing and job placements, job skills training placements, and referrals for community based social services.
• Monitors and oversees the results of room/dorm visits/inspections to assess consumer personal hygiene, room cleanliness, and overall ADL skills.
• Responsible for Incident Management, crisis intervention, and all related documentation.
• Monitors program effectiveness, compliance and consumer outcomes, including productivity standards, reporting to management and funding source/s.
• Monitors the establishment and maintenance of linkages with community-based job skills training and education programs to build a referral base for consumers to secure job skills training and education.
• Monitors the establishment and maintenance of linkages with mental health, primary health care, and substance abuse service providers.
• Monitors the establishment of linkages and maintenance of solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for consumers.
• Attends staff meetings, case conferences, training, and management meetings when needed.
• Monitors documentation for quality and timely completion; reviews and monitors the development of all Individual Living Plans and ensures they are updated as needed.
• Develops plans for follow up with program graduates to monitor status for up to one year with documentation of same.
• Provides direct services as needed and appropriate.
• Complies with and enforces all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, NYC - DHS and NYS Dept. of Social Services Rules, Regulations, and Statutes.
• Performs other duties as assigned.

Qualifications

Master’s degree in the human services field is required. Three to five years of supervisory experience in a large shelter or residential facility that provides comprehensive social services, housing placement, and job skills training to the homeless, mentally ill, and chemically dependent populations.

Skills

English/Spanish speaking preferred; Social Work degree preferred; NYS Licensure (LMHC, LMSW, LCSW); SIFI Certification preferred (not required); Knowledge and experience in NYC Dept. of Homeless Services contract requirements preferred.

Benefits

• Medical/Dental/Prescription/Vision/Life Insurance
• 403(b)
• Credit Union
• FSAs
• Short-and-Long-Term Disability
• Transportation Plan
• Generous Paid Vacations and Holidays

Pay

Minimum USD $68,675.00 per year; Maximum USD $72,800.00 per year.

Schedule

A work schedule that includes some weekend and evening hours will be required.