Housekeeping Supervisor

About the role

The Housekeeping Supervisor is responsible for supervising department personnel, filling in when the Executive Housekeeper is absent, and performing a wide variety of housekeeping functions.

Responsibilities

• Inspect the cleaning and servicing of guestrooms and public areas. Ensure VIP rooms are inspected ASAP
• Assist with leadership and direction for housekeeping and laundry staff, ensuring high standards of cleanliness for both the guest rooms and public areas
• Train, motivate, and coach staff members with a friendly and nurturing style
• Submit work orders to maintenance department
• Ensure that operational and safety procedures are followed
• Ensure housekeeping requests from guests or management are responded to in a timely, efficient, and friendly manner
• Perform the work of housekeeping and laundry personnel when necessary
• Perform other job related duties as assigned

Qualifications

• Strong attention to detail with a sense of urgency as required
• Prior experience as a Hotel Housekeeping Supervisor or similar role
• Customer service experience
• Excellent communication and organizational skills

Benefits

• Health, dental and vision insurance (full-time employees)
• Paid Time Off (full-time and part-time employees)
• 401K plan with company match (full-time and part-time employees)
• Hotel discounts (full-time and part-time employees)
• Paid holidays (full-time employees)
• Early access to earned wages