Housekeeping Supervisor

About the role

The Housekeeping Supervisor oversees the cleaning and maintenance of guest rooms and ensures high standards are maintained.

Responsibilities

• Prepares daily guestroom assignment for room attendants
• Assists housekeeping and laundry staff in securing supplies and tools
• Maintains purchase order book and checkbook, and completes a monthly purchase report
• Performs beginning and end of month inventory of guest supplies and linen
• Prepares daily guestroom reports and trace reports
• Performs daily walk-through of public areas
• Hires, trains, supervises, evaluates, and terminates personnel
• Maintains a high standard of excellence
• Maintains safety awareness
• Reports all potential safety hazards immediately
• Maintains appearance of exterior and interior of building
• Conducts timely and accurate performance reviews with staff
• Assigns staff duties and inspects work for conformance to standards
• Maintains proper inventory levels
• Ensures supplies and equipment are issued to staff
• Investigates complaints and takes corrective action
• Schedules housekeeping staff
• Performs Laundry and Room Attendant duties as needed
• Maintains and organizes lost and found
• Communicates effectively with front desk and housekeeping
• Inspects linen rooms and room attendant carts
• Prepares work orders for problems
• Performs opening and closing duties
• Represents the hotel positively
• Greet guests

Qualifications

• Ability to work as part of a team
• Ability to stand and/or walk for entire shift
• Ability to work with minimal supervision
• Ability to maintain a professional appearance
• Ability to communicate effectively
• Ability to read and follow both verbal and written instructions
• Ability to work under pressure
• Knowledge of chemicals and operation of industrial machines