Housekeeping Manager

Overview

The William Vale aims to blend the authenticity of the Williamsburg neighborhood with a forward-thinking approach to the hospitality experience. The William Vale offers a comfortable contemporary atmosphere combined with intuitive design and modern comfort – we pride ourselves on offering warm hospitality to all. We understand that for our Colleagues to give their best work, we must meet (and exceed!) their expectations as an employer. We promote a culture of respect, diversity, career growth and fun. Success awaits motivated individuals who join our team.

Responsibilities

• Encourages a team-minded culture.
• Serves as a role model demonstrating appropriate behaviors and expectations.
• Counsels and provides feedback to housekeeping team.
• Coaches and provides feedback to housekeeping team.
• Encourages a growth-mindset for all colleagues.
• Creates weekly schedule for housekeeping team.
• Manages payroll processes for housekeeping team.
• Establishes standards and procedures for housekeeping staff and maintains an up-to-date knowledge of OSHA standards.
• Upholds the highest standards of cleanliness, safety, and conduct.
• Makes recommendations to improve service / efficiency.
• Inspects guest rooms, corridors, elevators, foyers, the laundry room, restrooms, and all public areas.
• Inspects vacant rooms, verifying status and updates team of discrepant rooms throughout shift.
• Examines building to determine need for repairs/replacements of furniture, equipment, and décor.
• Makes recommendations to upper management.
• Investigates complaints regarding housekeeping service and equipment.
• Takes corrective action.
• Records data, including work assignments, personnel actions, time cards, and periodic reports.
• Manages housekeeping inventory – purchase, re-order, and maintain supplies.
• Attends staff meetings – representing the guest and employee voice.

Qualifications

• 1-3 years’ management experience in hotel housekeeping.
• Luxury properties preferred.
• Experience with the NY Local 6 Union.
• A thorough understanding of Forbes Travel Guide and their standards.
• Ability to lift and carry 50 pounds.
• Must be able to frequently: bend, stoop, kneel, and stand through shift.
• Schedule flexibility to meet the demands of a 24-hour operation.
• Maintain a high standard of personal appearance and grooming.
• Maintain regular attendance in compliance with hotel needs.
• Attend all hotel required meetings and trainings.
• Must be able to maintain confidentiality of sensitive guest and colleague information.

Pay

$70,000

Benefits

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.