Housekeeping Manager

About the Role

The Housekeeping Manager is responsible for planning, organizing, and developing of the overall operation of the housekeeping department under federal, state, and local standards and guidelines.

Responsibilities

• Manage the daily activities of the Housekeeping department to include proper room assignment, appropriate cleaning and daily inspections of all guest rooms, public areas, back of house and other areas in the hotel.
• Inform Engineering department of any maintenance issue and follow up with its completion.
• Planning, organizing and directing team members to ensure the highest degree of guest satisfaction.
• Daily supervision of the housekeeping staff.
• Schedule and train all new housekeeping staff members.
• Maintain proper inventory of all housekeeping supplies (including minimum PAR levels for linen and terry) and equipment.
• Inform Director of Housekeeping of any shortage.
• Uphold the highest standards of cleanliness, safety, and conduct.
• Knowledge of OSHA and safety standards within Housekeeping department.
• Ensures the proper maintenance of all equipment; makes arrangements for repair and/or notify replacement of used and damaged equipment.
• Creating special projects with housekeeping staff and ensuring they are completed.
• Control labor costs and expenses.
• Schedule special projects with outside vendors/contractors.
• Prepare reports and maintain projects spreadsheet updated and accurate.
• Assist Director of Housekeeping with any other tasks needed.
• Disinfect working area (computer keyboard, mouse, phone handsets, etc.), radios, iTouch and any other devices before and after your shift.

Qualifications

• Previous experience managing a team of housekeeping employees through motivation, coaching and development.
• The ability to anticipate customer needs, change goals and direction quickly and multitask.
• Working knowledge of rooms management systems.
• Advanced knowledge of Housekeeping process and procedures.
• Ability to maintain a budget.
• Capable of using independent judgment/solid decision-making skills ability.
• Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization.
• Activator/self-motivated to accomplish goals, with a strong sense of responsibility.
• Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases).
• Demonstrated sound organizational, coordinating and personal interface skills.
• Demonstrated excellent written and verbal communication skills.
• Proven job reliability, diligence, dedication and attention to detail.
• Must be flexible with working nights, weekends, and holidays.

Physical Requirements

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 lb. without assistance.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Remain in a stationary position for extended periods of time.
• Work with sharp objects in a safe manner.
• Will be exposed to hot and cold temperature extremes.

Compensation & Benefits

• $68,500 - $78,500 per year
• Excellent and Affordable Health Care coverage
• Life Insurance, Disability Insurance, Pet Insurance
• Up to 104 hours PTO, 56 hours - Paid Protected Time Off (Sick), 32 hours - Unpaid Protected Time Off, 20 hours Paid Prenatal Leave
• 401k - Company matching up to 2% after 1 year
• Employee Discounts on Rooms, F&B, Retail, and The Standard Marketplace
• Employee Meals, Employee Referral Program, Commuter Discounts
• Regular fun staff events and celebrations!