House Director

About the role

The Division of Academic & Student Affairs (DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College.

Responsibilities

• Create a sense of community by promoting peer accountability among chapter residents.
• Provide training on university policies reinforcing community standards.
• Maintain a high level of visibility within the residential community for the purpose of serving as an on-site advisor to chapter residents, including but not limited to regular office hours, chapter programming, and chapter meals.
• Meet regularly with organization leadership, advisors, and House Corporation volunteers.
• Advise student residents on the development and implementation of programs, applicable policies and procedures, risk management, issues management, leadership development and organization management.
• Serve as a mediator to assist residents in addressing community conflicts when they arise.
• Maintain an environment conducive to student academic success and safety.
• Provide leadership, administrative operations, programming, and facilities management in a residential house composed of about 40 residents with an additional 100 out of house student members.
• Make informed decisions based on a clear understanding of the impact and consequences involved.
• Create and maintaining an open community within the house.
• Serve as a communication link between Fraternity and Sorority Life, House Corporation, and residents.
• Exercise good judgment and remain unbiased and impartial while addressing house issues.
• Participate in department decision-making regarding policies, procedures, programs, and facilities management.
• Oversee daily operations including facilities, overall resident management, occupancy management, financial budget management to ensure a positive, healthy and safe living-learning environment for our residents.
• Carefully respond to student concerns and address student issues.
• Follow all University Policies, Regulations, and Rules, as well as other University/Fraternity and Sorority Life Procedures, and Guidelines including but not limited to those pertaining to safety, civility, information security, and non-discrimination.
• Consult with the Associate Director to refer cases to the Organizational Standards Board, Department of Fraternity and Sorority Life, CARES, Bias Incident Response or Behavior Assessment Teams, or the Office of Student Conduct.
• Make appropriate referrals to University support services, such as Student Health, Counseling Services, Behavior Assessment Team, and/or Student Ombuds.
• Respond to emergencies and provide leadership in crisis situations, collaborating with campus partners when appropriate.
• Demonstrate ability to work effectively under pressure.
• Practice effective communication with University administration, Organizational Leadership, and, if applicable, law enforcement or emergency personnel.
• Serve as a resource or referral agent for students experiencing personal concerns or crisis.
• Coordinate fall and spring student check-in and check-out system.
• Coordinate and direct the opening and closing of the house, as well as occupancy management of the facility through StarRez.
• Manage room assignment and room change process for the facility.
• Initiate change, developing, and implementing new ideas and concepts as appropriate.
• Participate in departmental and division programs, meetings, and committees as needed.
• Coordinate inspections as required by the University, state, federal, or local agencies.
• Tour building and grounds on a regular basis to identify facility needs.
• Solicit building improvement ideas from staff and residents to share with appropriate organizational leadership and House Corporation.
• Work in conjunction with Fraternity and Sorority Life staff and Organizational Leadership to ensure the community is well maintained and a safe environment for residents.
• Work with vendors and maintenance workers to promote compliance with written agreements between the chapter and vendor; report issues of concern regarding outsourced services to the House Corporation.
• Aid the House Corporation representative in locating local vendors and contractors as needed and requested by the House Corporation.
• Work with organization leadership and meal plan vendor to establish menus for the chapter on a weekly and monthly basis.
• Consult with University Nutritionist as appropriate.
• Work with a meal vendor or catering service (when applicable) to promote compliance with written agreement between the organization and the service provider; report issues of concern regarding meal vendor or catering service to the House Corporation.
• Communicate periodic feedback regarding vendor provided services to the House Corporation Board and/or service vendor liaisons.

Qualifications

• Previous experience managing fraternity and sorority housing, residential facilities, or experience advising fraternities/sororities or student activities preferred.
• Bachelor’s degree preferred.
• Minimum experience: 3 years previous experience managing fraternity and sorority housing, residential facilities, or experience advising fraternities/sororities or student activities preferred.

Benefits

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Pay

$45,000-$55,000

Schedule

Anticipated 10.5 month appointment - mid-July to the end of May (with the option for reappointment). Must be onsite, overnight, 7 nights per week when members are in residence.