Hourly Manager

The Role

The FOH Key Hourly partners with the Management team to assist with the daily operating procedures to include staff support, guest interaction, product quality and overall restaurant cleanliness while following TFK standards. They will provide guidance and support for team members.

Responsibilities

• Leads every shift with passion and drive to create an efficient, productive work environment while adhering to TFK guidelines
• Runs high volume service periods from the floor or expo to ensure food quality, service, touching tables and presentation is up to TFK standards
• Ensures safe production environment, cleanliness, organization and maintenance to ensure a like new restaurant
• Performs precise line checks and facility walks and participates with all EcoSure & Health inspections
• Represents TFK culture when communicating with guests in any way and responds to all guest complaints and/or inquires within TFK standards
• Oversees all FOH team members while running shifts to TFK standards
• Provides feedback and direction to FOH team members during shift
• Administrative, computer and office tasks as needed on shift

Qualifications

• Strong attention to detail, well organized and able to multi-task
• High level of personal initiative, action and results oriented
• 1 - 2 years restaurant supervisor experience, preferably as a Supervisor in a high-volume restaurant
• Must possess exceptional written and oral communication skills, high level of personal integrity, strong interpersonal and motivational skills, the ability to effectively supervise and instill cooperation in staff, and the ability to work well under pressure
• Strong working knowledge with Microsoft Office, Outlook, Word and Excel
• Must have or be willing to get ServSafe Certification
• Experience in Aloha preferred

Benefits

• Pet Insurance for your fur babies
• Restaurant Dining Discount
• Paid volunteer time to support your community and favorite charities
• Access to expert guidance through EAP/SupportLinc which offers to help you and your family address and resolve everyday issues
• Access to the True Giving fund that supports life changing events

Schedule

• Part time to 40 hours available per person

Pay

• Details on pay structure not specified