Hourly Case Manager
Texas Health and Human Services · Austin, TX · 1 mo ago
OTHR$23.19–$36.55/hrContract
About the Role
The Texas Civil Commitment Office (TCCO) is a small state agency with a critical public safety mission — to provide intensive supervision and treatment to civilly committed sexually violent predators. TCCO is seeking dedicated professionals to serve as an as‑needed on‑call case manager, providing backup support and coverage for full‑time case managers.
Essential Job Functions
- Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
- Conducts interviews with clients committed to the sexually violent predator treatment program and ensures compliance with all court commitment orders.
- Prepares affidavits and reports, investigates violations of the order of commitment, and takes appropriate action for non‑compliance.
- Coordinates and communicates with law‑enforcement task forces during the execution of warrants and apprehension of a sexually violent predator.
- Monitors the adjudication of alleged violations through the judicial process.
- Prepares legal documents and other reports for judges, attorneys, and the court system.
- Communicates and coordinates with the prosecution unit, monitors pending civil commitment trials, and provides testimony when required.
- Provides judicial recommendations regarding civil commitment status.
- Completes required documentation within specific time frames.
- Installs and provides monitoring and surveillance on clients tracked by Global Positioning Satellite (GPS) systems.
- Audits and investigates clients’ locations compared to GPS tracking.
- Orders and ensures GPS equipment inventory is accurate.
- Collaborates with other professionals involved with the client.
- Coordinates inter‑agency case management.
- Conducts face‑to‑face field visits to clients’ locations, including home residences.
- Documents all contacts with clients or collateral contacts using a database, recording pertinent facts and events.
- Documents referrals, correspondence, and any other pertinent information.
- Assists clients with referrals, including sex offender treatment and medical or mental‑health treatment.
- Coordinates and/or provides transportation of sexually violent predators.
- Coordinates substance‑abuse testing and investigates results.
- Assists in the training of contractors that provide services to civilly committed clients.
- Conducts investigations on residence plans and coordinates scheduled activities for clients.
- Acts as liaison for the civil commitment program.
- Responds to emergency situations and alerts at all times.
- Assists in interpreting state statutes, rules, and regulations.
- Assists in composing policy and procedure, and revising rules regarding the civil commitment program.
- Disseminates public information about the program and provides training when required.
- Promotes human‑resource development through ongoing training and assists in training new contracted treatment providers.
- Assists with the completion of program analysis, special reports, and briefing materials for board‑meeting presentations.
- Researches and composes information for the program’s Internet web page.
- Performs additional duties as assigned at the request of the Director or the Board.
Knowledge, Skills, and Abilities
- Knowledge of probation, parole, and case‑management supervision techniques and guidelines.
- Knowledge of sex offenders, violent offenders, and psychopaths.
- Knowledge of sexual violence, sexual‑assault cycles, and behavioral profiling.
- Knowledge of sexual‑assault victim issues.
- Knowledge of sexual‑offender laws, including registration and child‑safety zones.
- Knowledge of sex‑offender treatment, global positioning satellites, and electronic monitoring.
- Knowledge and skills in providing case‑management services.
- Knowledge in preparing, planning, and coordinating meetings and trainings.
- Skill in coordinating case‑management services.
- Skill in gathering, assembling, correlating, and analyzing facts to devise solutions to administrative problems.
- Skill in dealing with sex offenders and violent offenders.
- Skill in interacting with mental‑health professionals and courts.
- Skill in conducting interviews with clients and witnesses.
- Ability to organize and complete work in a timely fashion.
- Ability to work productively and cooperatively with various professional disciplines, advisory committees, and board members, and to express ideas clearly and concisely.
- Ability to communicate effectively both verbally and in writing, and to use word‑processing skills.
- Ability to prepare comprehensive and accurate reports and to work effectively with a variety of individuals and groups.
- Ability to interpret state statutes, rules, and regulations.
- Ability to testify in civil, administrative, and district courts.
- Ability to conduct and/or review complaints regarding violations.
- Ability to work independently with extensive latitude for independent judgment.
- Ability to meet strict guidelines and manage multiple projects with rapidly changing priorities.
Registrations, Licensure, and Certifications
- Valid Texas driver’s license.
- Proof of liability insurance on the vehicle used while on duty.
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