Hourly Manager

About the Role

The FOH Key Hourly partners with the Management team to assist with daily operating procedures, including staff support, guest interaction, product quality, and overall restaurant cleanliness while following True Food Kitchen (TFK) standards. The role provides guidance and support for team members and offers a successful, professional work environment with opportunities for growth and a development program.

Schedule

AM/PM and Mid‑day shifts are available, with up to 40 hours per week per person.

Benefits

• Access to affordable, quality health care through Hooray Health and telehealth options (part‑time eligible)
• Pet insurance for your fur babies
• Expert guidance through EAP/SupportLinc to help you and your family address everyday issues
• Restaurant dining discount
• Paid volunteer time to support community and favorite charities
• Eligibility to give to and receive from the True Giving fund that supports life‑changing events

Requirements

• Strong attention to detail, well‑organized, and able to multi‑task
• High level of personal initiative, action‑oriented, and results‑driven
• 1–2 years restaurant supervisor experience, preferably in a high‑volume restaurant
• Exceptional written and oral communication skills, high personal integrity, strong interpersonal and motivational abilities
• Ability to effectively supervise staff, instill cooperation, and work well under pressure
• Proficient with Microsoft Office, Outlook, Word, and Excel
• ServSafe certification (or willingness to obtain)
• Experience with Aloha POS preferred

Responsibilities

• Lead every shift with passion and drive to create an efficient, productive work environment while adhering to TFK guidelines
• Run high‑volume service periods from the floor or expo to ensure food quality, service, table touching, and presentation meet TFK standards
• Maintain a safe production environment, cleanliness, organization, and maintenance to keep the restaurant “like new”
• Perform precise line checks and facility walks; participate in EcoSure & Health inspections
• Represent TFK culture when communicating with guests and respond to all guest complaints or inquiries within TFK standards
• Oversee all FOH team members while running shifts to TFK standards
• Provide feedback and direction to FOH team members during the shift
• Complete administrative, computer, and office tasks as needed on shift
• Run inspirational, informative, and effective pre‑shift line‑ups

Who We Are

True Food Kitchen believes in the power of whole, real food. We partner with growers, ranchers, and producers so that every ingredient meets our TRUE standards, delivering better food for our guests and the planet. By crafting “Real Food for Real Life,” we embody our purpose: empowering more people to eat real food.