Hourly Manager

About the Role

The FOH Key Hourly partner collaborates with the Management team to assist with daily operating procedures, including staff support, guest interaction, product quality, and overall restaurant cleanliness while adhering to TFK standards. This role provides guidance and support for team members in a professional work environment with opportunities for growth and a development program to advance your career.

Schedule

AM/PM and mid-day shifts available. Part-time to 40 hours per week.

Benefits

• Access to affordable, quality healthcare through Hooray Health and telehealth options (for part-time team members)
• Pet insurance
• Employee Assistance Program (EAP/SupportLinc) for personal and family support
• Restaurant dining discount
• Paid volunteer time to support community and charitable causes
• Eligibility to contribute to and receive from the True Giving fund for life-changing events

Requirements

• Strong attention to detail, well-organized, and able to multi-task
• High level of personal initiative, action, and results-oriented mindset
• 1–2 years of restaurant supervisor experience, preferably in a high-volume restaurant
• Exceptional written and oral communication skills
• High level of personal integrity, strong interpersonal and motivational skills
• Ability to effectively supervise and foster cooperation among staff
• Ability to work well under pressure
• Strong working knowledge of Microsoft Office, Outlook, Word, and Excel
• Must have or be willing to obtain ServSafe Certification
• Experience with Aloha preferred

Responsibilities

• Lead every shift with passion and drive to create an efficient, productive work environment while adhering to TFK guidelines
• Run high-volume service periods from the floor or expo to ensure food quality, service, table interactions, and presentation meet TFK standards
• Ensure a safe production environment, cleanliness, organization, and maintenance to uphold a like-new restaurant
• Perform precise line checks and facility walks; participate in all EcoSure & Health inspections
• Represent TFK culture in all guest communications and resolve complaints or inquiries within TFK standards
• Oversee all FOH team members during shifts to maintain TFK standards
• Provide feedback and direction to FOH team members during shifts
• Handle administrative, computer, and office tasks as needed during shifts
• Run inspirational, informative, and effective pre-shift line-ups

About Us

At True Food Kitchen, we believe in the power of whole, real food. We partner with growers, ranchers, and producers to ensure every ingredient meets our TRUE standards—better food for our guests and the planet. Our purpose is "Real Food for Real Life," empowering more people to eat real food.