Jobs · Management · Texas

Hotel Security / Loss Prevention Officer - On Call

Grand Hyatt · San Antonio, TX · 2 mo ago
ManagementFull-time

About the role

The Loss Prevention Officer plays a vital role in preventing theft and keeping the hotel guests, customers, and colleagues safe. This is a fast-paced position with customer-facing interaction that requires organization and excellent communication skills.

Responsibilities

  • Conduct foot patrols throughout the property
  • Respond to medical emergencies on the premises
  • Assist customers, guests, and colleagues with any security related issues or questions
  • Monitor and review camera footage
  • Assist with security office duties - answer phones, dispatch calls, sign in visitors, and conduct bag checks
  • Perform all duties as assigned by the Security Supervisor and Security Director

Requirements

A true desire to satisfy the needs of others in a fast-paced environment, refined verbal and written communication skills, and the ability to stand for long periods of time and walk moderate distances. Must be able to work at minimum a couple of times a month, and on weekends and holidays.

Qualifications

Preferred candidates will have 1 year of previous hotel security experience, be proficient in basic computer skills, and have AED and CPR Certifications. Candidates should be able to work at least one combination of shifts: mornings and evenings, evenings and overnights, or overnights and mornings.

Benefits

  • Discounted Hyatt Hotel Rooms
  • 401(k) Match
  • Free Meals Provided in Employee Cafeteria
  • Opportunities for Career Growth
  • Discounted employee parking

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