Hotel Sales Manager

Role Description

The Hotel Sales Manager is a full-time, on-site role based at Ambassador Hotel Kansas City, MO. This position is responsible for generating and developing new business, managing existing accounts, and maximizing revenue across group, corporate, and leisure segments.

Day-to-Day Responsibilities

• Identifying sales opportunities
• Conducting site visits and sales presentations
• Negotiating contracts and rates
• Maintaining strong relationships with clients, event planners, and corporate partners

Sales Strategies and Collaboration

Collaborates closely with operations, revenue management, and marketing to create and execute sales strategies, ensure accurate forecasting, and support successful events and group stays. The role also includes regular reporting, participation in local networking and industry events, and upholding brand standards and guest satisfaction objectives.

Qualifications

• Strong Communication skills, including professional verbal, written, and presentation abilities
• Excellent Customer Service skills with a focus on building long-term client relationships
• Proven Sales and Sales Management skills, including prospecting, negotiation, and closing
• Marketing skills related to promoting hotel services, packages, and events
• Experience in hotel or hospitality sales preferred; boutique or luxury property experience is an advantage
• Ability to analyze market trends, prepare sales reports, and work toward revenue and occupancy targets
• Strong organizational and time-management skills, with the ability to manage multiple accounts and deadlines
• Proficiency with CRM systems, Microsoft Office, and common hotel sales tools; familiarity with Marriott systems is a plus
• Ability to work on-site, attend client meetings and events, and represent the hotel in the local community
• Relevant education in hospitality, business, marketing, or a related field, or equivalent professional experience