Hotel General Manager
About the role
The Hilton Bloomington is a full-service, high-volume hotel located in a prime location within the Minneapolis metro. It offers 256 guestrooms, multiple venues, and is situated near the Mall of America and downtown Minneapolis. The hotel focuses on delivering consistent service excellence, driving guest satisfaction, and supporting a strong team culture.
Responsibilities
Champion the hotel’s strategic vision and drive its execution through innovative planning and decisive leadership.
Foster a culture of excellence by empowering associates to deliver outstanding guest service and personalized care.
Serve as an active community partner, enhancing the hotel’s presence and impact within the local area.
Ensure financial performance by delivering accurate forecasts and making timely staffing and operational adjustments.
Lead revenue-generating initiatives and adapt quickly to market trends by guiding Commercial Team efforts.
Engage directly in sales efforts through property tours, presentations, and client meetings to support business growth.
Oversee the recruitment, training, development, and retention of top talent across all departments.
Provide ongoing support and guidance to team members, cultivating a respectful and productive work environment.
Requirements
Team-oriented and people-centric
Exceptional attention to detail
Quantifiable track record of past success
Associate champion with strong selection, development and mentorship experience
Strategic thinker as it relates to business leadership and revenue management
Ability to direct marketing and sales efforts to constantly position property as a compset leader
Experience as a Hotel General Manager or other key leadership roles within a full-service branded or non-branded environment is required (Hilton brand and systems experience would be helpful)
A Bachelor's degree is not required but greatly preferred
Qualifications
Exceptional communication and team engagement skills
Exceptional leadership and decision-making abilities
Strong financial acumen and forecasting skills
Proven ability to build and retain a high-performing team
Experience in managing multiple departments and teams
Knowledge of hotel operations, revenue management, and customer service
Skills
Strategic thinking
Leadership and management skills
Financial analysis and budgeting
Customer service and interpersonal skills
Marketing and sales expertise
Community engagement and partnership building
Benefits
Standard Hotel Executive privileges
Potential for annual incentives based on property and personal performance
Discounts at Marcus Hotels & Resort locations & Hilton worldwide locations
Free/discounted movie tickets at Marcus Theatre locations
Medical, dental, vision and life insurance
A generous Paid Time Off (PTO) program
Free employee parking on site
Free meal during each shift worked
Hilton branded training and development
Matching 401k after one month
Pay
$150,000 - $160,000/year
Schedule
Full-time position