Hotel Banquet Captain

Responsibilities

• Check server and houseperson banquet event orders to ensure all information is accurate.
• Verify room set-up matches banquet event order directions.
• Maintain cleanliness and neatness of all public areas.
• Communicate with group representatives and explain how to reach staff during functions.
• Report all banquet event order changes to catering, convention services, and affected departments.
• Coordinate set-ups, changes, and time schedules for all functions with banquet staff.
• Verify and adjust staffing levels for the next day’s functions, including adding or canceling servers, bartenders, or housepersons.
• Serve as a banquet server when needed: set up, greet and serve guests, and break down the function.
• Inspect banquet areas post-function to ensure equipment is returned and areas are clean.
• Post all banquet checks at the end of the day and submit to Night Audit.
• Comply with attendance rules and maintain regular availability.
• Perform any other job-related duties as assigned.