Host/Hostess - Chido Restaurant

About the property

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey.

What You Will Have an Opportunity To Do

• Greet and seat guests according to standards.
• Keep track of waiting list and open tables.
• Maintain work areas clean and organized.
• Report all unsafe conditions immediately.
• Aid Servers by setting and clearing tables, replenishing water and serving beverages.
• Answer the phones and take reservations.
• Clean and sanitize menus.
• Maintain cleanliness of host stand by wiping counters, organizing items.
• Receive and record reservations.
• Set up food server stations; change according to business flow.
• Calculate and issue change for "to go" orders.
• Attend required meetings.
• Complete other duties as assigned by supervisor to include cross training.
• Organize "to go" orders by placing the order and delivering to guest.
• Place daily specials in menus; remove specials at assigned time.

What are we looking for?

• High School diploma
• Previous customer facing experience in restaurant or retail operation
• Good communication skills; Ability to speak, read, and write English
• Computer proficiency to use the resort’s point of sale and reservations system.

About the Role

The Host/Hostess is responsible for welcoming and seating guests in the restaurant. The role involves managing reservations, organizing seating arrangements, and ensuring a smooth patron flow during each meal period. This customer-facing position will be the first person that interacts with customers and must demonstrate a pleasant demeanor and expedite seating as quickly as possible. They must manage the dining area and work with the servers, food attendants and kitchen teams so that all patrons have a positive dining experience. When customers are leaving, the Host/Hostess will thank them, solicit feedback on their experience, and initiate service recovering for any outstanding service concerns.

Compensation

Pyrmaid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.