Restaurant Host/Hostess

About the role

The Host/Hostess is responsible for welcoming and engaging guests, and ensuring that they are seated. Their duties include maintaining a well-stocked and organized retail area, maintaining a waitlist of patrons during busy meal service, passing out menus, accepting phone calls, completing accurate money transactions and accuracy of the cash register.

Responsibilities

• Greets customers as they walk into the restaurant, helps with reservations, and guides them to their table.
• Adds guests to the Waitlist and gives them approximate wait time estimates.
• Provides guests with menus and answers any initial questions they may have.
• Optimizes seating at different tables to ensure an even workload for wait staff.
• Answers phones and schedules reservations with large parties.
• Cleans the store and ensures products are properly displayed before the store opens. Including, shelves, counters, and tables.
• Organizes merchandise on shelves and restocks them when they become empty.
• Recommends, selects, and helps locate or obtain merchandise based on customer needs and desires.
• Advises customers concerning particular products or services and answers questions regarding the store and its merchandise.
• Executes routine inventory counts and submits reports to the Store Manager.
• Completes other store administrative tasks as directed by the Store Manager.
• Upsells to customers through recommendations.
• Maintains knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Able to accurately handle payment transactions.
• Able to stand and walk for long periods of time, bending, lifting of 25 pounds.
• Performs other duties as assigned.

Requirements

• Two years or more of experience as hostess in the food and beverage industry is preferred.

Qualifications

• Yavapai County Food Worker Certificate. (www.yavapai.us/chs/)
• AZ Liquor Basic Training Certificate. (www.azliquor.gov)

Skills

• Excellent communication skills.
• Customer service orientation.
• Ability to multitask and prioritize effectively.
• Knowledge of wine and food pairings is a plus.

Benefits

• Medical, dental and vision insurance.
• Employer paid life insurance.
• Paid holidays (based on policy).
• Paid vacation & sick leave.
• Paid parental leave.

Pay

$15.15-16.00 per hour

Schedule

Somewhat flexible. 20 – 40 hours per week available

Additional Requirements

• Yavapai County Food Worker Certificate. (www.yavapai.us/chs/)
• AZ Liquor Basic Training Certificate. (www.azliquor.gov)

Merkin Vineyards

Merkin Vineyards is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.