Host Couple Retreat Center, P/T - Hope Restored, MO

About the role

The Host Couple position exists to provide attentive and grace-filled hospitality to the guests at Focus on the Family’s Retreat Centers.

Essential Duties/Responsibilities

• Is present for arrival on Sunday or Wednesday calling each guest to provide a personal introduction, offering a warm greeting, providing tours, carrying luggage, etc.
• Is in the Hospitality Center each morning by 7:00am to welcome guests, fellowship with them, and lead prayer, continuing to serve and be present throughout breakfast.
• Is present in the Hospitality Center throughout dinner and the evening, engaging with couples and providing a relaxing and inviting environment to allow for more connection with each guest.
• Is present at the close of intensives – praying with the guests and offering encouragement as they depart.
• Greets every person by name and makes conversation, prays for and with the guests.
• Ensures common areas are arranged appropriately and items are put away from the night before.
• Responds to any conflicts with guests ensuring that safety is top priority.
• Facilitates and maintains communication throughout the week with the Operations team and therapists to partner in providing an excellent experience for each guest.
• Performs light maintenance and cleaning needs for the week, as needed.
• When temperature is below 40 degrees, starts fires in various fireplaces at specified times.

Other Duties/Responsibilities

• May perform additional maintenance and cleaning including sweeping, emptying trash, watering plants inside and outside, changing and charging batteries, replenishing supplies, and laundry, as needed.
• When temperature is below 40 degrees, starts fires in various fireplaces at specified times.

Job Qualifications/Requirements

• Character/Spiritual: Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us…”
• Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”
• Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith; upholds Focus on the Family's ministry in prayer.
• Engages in Christian ministry.
• Demonstrates behaviors aligned with FOF core values.
• Able to easily build rapport with guests.
• Peacemaker, compassionate, decisive, caring, approachable, welcoming, personable, hospitable, teachable, flexible, and has the heart of a servant.
• Requires highest level of independent judgment and decision-making abilities.
• Willingness to be available at odd hours (i.e., nighttime, weekends) to help with guests needs.
• Ability to communicate effectively (written and verbal).
• Ability to resolve conflict, disagreements, and misunderstandings.
• Discretion in handling confidential/sensitive information.
• Aptitude for handling unique interpersonal situations.
• Knowledge/Experience: High school plus additional courses equivalent to one year of college 1-3 years of related experience.
• Skills, Abilities and Special Talents/Gifts: Requires highest level of independent judgment and decision-making abilities.
• Willingness to be available at odd hours (i.e., nighttime, weekends) to help with guests needs.
• Ability to communicate effectively (written and verbal).
• Ability to resolve conflict, disagreements, and misunderstandings.
• Discretion in handling confidential/sensitive information.
• Aptitude for handling unique interpersonal situations.
• Knowledge/Experience: High school plus additional courses equivalent to one year of college 1-3 years of related experience.
• Skills, Abilities and Special Talents/Gifts: Requires highest level of independent judgment and decision-making abilities.
• Willingness to be available at odd hours (i.e., nighttime, weekends) to help with guests needs.
• Ability to communicate effectively (written and verbal).
• Ability to resolve conflict, disagreements, and misunderstandings.
• Discretion in handling confidential/sensitive information.
• Aptitude for handling unique interpersonal situations.
• Knowledge/Experience: High school plus additional courses equivalent to one year of college 1-3 years of related experience.
• Skills, Abilities and Special Talents/Gifts: Requires highest level of independent judgment and decision-making abilities.
• Willingness to be available at odd hours (i.e., nighttime, weekends) to help with guests needs.
• Ability to communicate effectively (written and verbal).
• Ability to resolve conflict, disagreements, and misunderstandings.
• Discretion in handling confidential/sensitive information.
• Aptitude for handling unique interpersonal situations.
• Knowledge/Experience: High school plus additional courses equivalent to one year of college 1-3 years of related experience.
• Skills, Abilities and Special Talents/Gifts: Requires highest level of independent judgment and decision-making abilities.
• Willingness to be available at odd hours (i.e., nighttime, weekends) to help with guests needs.
• Ability to communicate effectively (written and verbal).
• Ability to resolve conflict, disagreements, and misunderstandings.
• Discretion in handling confidential/sensitive information.
• Aptitude for handling unique interpersonal situations.
• Knowledge/Experience: High school plus additional courses equivalent to one year of college 1-3 years of related experience.
• Skills, Abilities and Special Talents/Gifts: Requires highest level of independent judgment and decision-making abilities.
• Willingness to be available at odd hours (i.e., nighttime, weekends) to help with guests needs.
• Ability to communicate effectively (written and verbal).
• Ability to resolve conflict, disagreements, and misunderstandings.
• Discretion in handling confidential/sensitive information.
• Aptitude for handling unique interpersonal situations.
• Knowledge/Experience: High school plus additional courses equivalent to one year of college 1-3 years of related experience.
• Skills, Abilities and Special Talents/Gifts: Requires highest level of independent judgment and decision-making abilities.
• Willingness to be available at odd hours (i.e., nighttime, weekends) to help with guests needs.
• Ability to communicate effectively (written and verbal).
• Ability to resolve conflict, disagreements, and misunderstandings.
• Discretion in handling confidential/sensitive information.
• Aptitude for handling unique interpersonal situations.
• Knowledge/Experience: High school plus additional courses equivalent to one year of college 1-3 years of related experience.
• Skills, Abilities and Special Talents/Gifts: Requires highest level of independent judgment and decision-making abilities.
• Willingness to be available at odd hours (i.e., nighttime, weekends) to help with guests needs.
• Ability to communicate effectively (written and verbal).
• Ability to resolve conflict, disagreements, and misunderstandings.
• Discretion in handling confidential/sensitive information.
• Aptitude for handling unique interpersonal situations.
• Knowledge/Experience: High school plus additional courses equivalent to one year of college 1-3 years of related experience.
• Skills, Abilities and Special Talents/Gifts: Requires highest level of independent judgment and decision-making abilities.
• Willingness to be available at odd hours (i.e., nighttime, weekends) to help with guests needs.
• Ability to communicate effectively (written and verbal).
• Ability to resolve conflict, disagreements, and misunderstandings.
• Discretion in handling confidential/sensitive information.
• Aptitude for handling unique interpersonal situations.
• Knowledge/Experience: High school plus additional courses equivalent to one year of college 1-3 years of related experience.
• Skills, Abilities and Special Talents/Gifts: Requires highest level of independent judgment and decision-making abilities.
• Willingness to be available at odd hours (i.e., nighttime, weekends) to help with guests needs.
• Ability to communicate effectively (written and verbal).
• Ability to resolve conflict, disagreements, and misunderstandings.
• Discretion in handling confidential/sensitive information.
• Aptitude for handling unique interpersonal situations.
• Knowledge/Experience: High school plus additional courses equivalent to one year of college 1-3 years of related experience.
• Skills, Abilities and Special Talents/Gifts: Requires highest level of independent judgment and decision-making abilities.
• Willingness to be available at odd hours (i.e., nighttime, weekends) to help with guests needs.
• Ability to communicate effectively (written and verbal).
• Ability to resolve conflict, disagreements, and misunderstandings.
• Discretion in handling confidential/sensitive information.
• Aptitude for handling unique interpersonal situations.
• Knowledge/Experience: High school plus additional courses equivalent to one year of college 1-3 years of related experience.
• Skills, Abilities and Special Talents/Gifts: Requires highest level of independent judgment and decision-making abilities.
• Willingness to be available at odd hours (i.e., nighttime, weekends) to help with guests needs.
• Ability to communicate effectively (written and verbal).
• Ability to resolve conflict, disagreements, and misunderstandings.
• Discretion in handling confidential/sensitive information.
• Aptitude for handling unique interpersonal situations.
• Knowledge/Experience: High school plus additional courses equivalent to one year of college 1-3 years of related experience.
• Skills, Abilities and Special Talents/Gifts: Requires highest level of independent judgment and decision-making abilities.
• Willingness to be available at odd hours (i.e., nighttime, weekends) to help with guests needs.
• Ability to communicate effectively (written and verbal).
• Ability to resolve conflict, disagreements, and misunderstandings.
• Discretion in handling confidential/sensitive information.
• Aptitude for handling unique interpersonal situations.
• Knowledge/Experience: High school plus additional courses equivalent to one year of college 1-3 years of related experience.
• Skills, Abilities and Special Talents/Gifts: Requires highest level of independent judgment and decision-making abilities.
• Willingness to be available at odd hours (i.e., nighttime, weekends) to help with guests needs.
• Ability to communicate effectively (written and verbal).
• Ability to resolve conflict, disagreements, and misunderstandings.
• Discretion in handling confidential/sensitive information.
• Aptitude for handling unique interpersonal situations.
• Knowledge/Experience: High school plus additional courses equivalent to one year of college 1-3 years of related experience.
• Skills, Abilities and Special Talents/Gifts: Requires highest level of independent judgment and decision-making abilities.
• Willingness to be available at odd hours (i.e., nighttime, weekends) to help with guests needs.
• Ability to communicate effectively (written and verbal).
• Ability to resolve conflict, disagreements, and misunderstandings.
• Discretion in handling confidential/sensitive information.
• Aptitude for handling unique interpersonal situations.
• Knowledge/Experience: High school plus additional courses equivalent to one year of college 1-3 years of related experience.
• Skills, Abilities and Special Talents/Gifts: Requires highest level of independent judgment and decision-making abilities.
• Willingness to be available at odd hours (i.e., nighttime, weekends) to help with guests needs.
• Ability to communicate effectively (written and verbal).
• Ability to resolve conflict, disagreements, and misunderstandings.
• Discretion in handling confidential/sensitive information.
• Aptitude for handling unique interpersonal situations.
• Knowledge/Experience: High school plus additional courses equivalent to one year of college 1-3 years of related experience.
• Skills, Abilities and Special Talents/Gifts: Requires highest level of independent judgment and decision-making abilities.
• Willingness to be available at odd hours (i.e., nighttime, weekends) to help with guests needs.
• Ability to communicate