Hospitality Assistant

About the role

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.

Responsibilities

• Providing excellent customer service to all our residents
• Ensuring high quality food presentation at all times
• Serving meals and drinks to residents in the dining areas and to their rooms
• Cleaning of the dining area ensuring it’s tidy and presentable
• Serving refreshments outside of meal times to residents, relatives and visitors as required

Qualifications and skills

• Experience in a customer facing environment
• Basic Food Hygiene Certificate
• You want to deliver an excellent service to make our residents feel at home
• You’ll understand the importance of maintaining high standards in and around the home, ensuring our residents enjoy a pleasant dining experience
• Comfortable communicating with others - nothing is too much trouble, you’re always happy to help the wider team, cherishing the little moments with our residents

Benefits

• My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Wagestream - Have early access to up to 40% of your earned wages within minutes
• 28 days holiday
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences
• Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Free meal on every shift
• Interest-free annual travel loan to enable the purchase of public transport annual season tickets
• We offer a range of Bupa pension plans – find out more on our career site
• Parental leave - We have schemes for adoption, birth parents and co parents - find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Pay and schedule

£2.75 - £13.75ph, depending on experience. Permanent contract. Full time position. Rota will include alternate weekends.