Hospice RN Administrator I
Gentiva · Auburn, MA · 2 mo ago
HealthcareFull-time
About the role
Lead with Compassion. Serve with Purpose. We have an exciting and rewarding opportunity for a RN Hospice Administrator to join our leadership team. This role is ideal for a licensed Registered Nurse (RN) with strong leadership experience in hospice care, home health, or clinical operations management. If you’re a natural leader who is passionate about patient-centered care, team development, and clinical excellence, we invite you to bring your talent to a place where you can truly make a difference.
Responsibilities
- Provides hands-on leadership for a hospice program with growth opportunity, accountable for clinical quality, operational performance, and sustainable census expansion.
- Demonstrates a commitment to excellence through focusing on quality care and/or service.
- Incorporates continuous quality improvement principles in day-to-day activities.
- Promotes and monitors compliance with requirements and standards established by accrediting or licensing agencies, regulatory agencies and state or federal law relevant to areas of responsibility.
- Uses statistical and qualitative information to manage quality.
- Requires employees to exhibit technical knowledge and effective skill education related to their job.
- Accepts responsibility for remaining current in the latest trends, developments and technologies relative to area of work by: Actively pursuing self-development, attending in-services, and circulating relevant information to appropriate employees.
- Develops, recommends and implements policies and procedures, in collaboration with the Governing Body, that guide and support the provision of services.
- Manages Human Resources effectively.
- Shows consistency between words and actions.
- Promotes/provides for core orientation plus location and job specific orientation, in service training and continuing education for employees, volunteers and contract personnel.
- Conducts educational programs for outside agencies as deemed necessary.
- Recommends a sufficient number of qualified and competent persons to provide services.
- Responsible for the selection, supervision, and evaluation of interdisciplinary team members.
- Collaborates with the Governing Body, Corporate leadership and employees to establish goals and standards for performance; reviews and monitors progress regularly and redirects efforts where goals are not being met.
- Determines qualifications and competence of employees.
- Completes all performance evaluations prior to due date.
- Takes appropriate and timely action in disciplinary situations; documents actions taken in accordance with policy.
- Makes appropriate assignments among employees in accordance with their personal abilities and limitations; ensures fair and consistent workload distribution.
- Manages Office Operations effectively
- Directs the multiple teams of the assigned location, if applicable.
- Plans and organizes tasks and resources to achieve strategic goals and objectives.
- Consistently demonstrates the ability to recognize, establish and deal with priorities.
- Makes measurements toward set goals; takes corrective action on projects, as appropriate.
- Considers the impact of department/location/provider decisions on the overall functioning of the company and its hospice affiliates.
- Reviews and analyzes facts of a situation when developing a plan of action; considers all relevant information to make the most informed decision possible.
- Achieves predetermined objectives and goals.
- Participates in selecting outside sources for needed services.
- Safeguards against fraud, waste, and abuse.
- Ensures accuracy of marketing materials, public information materials and activities.
- Provides a safe environment for patients, visitors, customers and employees.
- Investigates and completes detailed reports of any incidents/accidents, grievances, complaints, medication errors and other problems within the time frames established by policy, and implements corrective and/or preventive action immediately.
- Works with physicians, patients, families, staff and others regarding problems, needs and concerns.
- Responsible for supervision and evaluation of family satisfaction surveys.
- Incorporates safety topics into staff meetings.
- Regularly reviews safety policies and procedures (to include the Emergency Preparedness Plan); ensures that all employees are oriented to and understand their role in safety policies and procedures.
- Manages Financial Resources prudently and effectively.
- Completes financial reviews on recommended schedule.
- Budget worksheets are completed and submitted by scheduled deadlines.
- Anual expenditures are within annual budget except where variances are volume driven and have been approved.
- Resource needs are anticipated and budgets are planned to meet those needs within known parameters.
- Budget variances are justified on a regularly scheduled basis.
- Continually seeks ways to reduce costs without affecting quality.
- Controls use of overtime and temporary personnel except when justified by increased volume or decreased staffing levels.
- Recommends space and other resources for needed services.
- May be asked to perform routine visits to patient homes or institutional setting and/or participate in on-call schedule.
Qualifications
- Current license to practice nursing in the state of requested employment, if applicable.
- CPR Certification.
- Current automobile insurance and valid driver’s license.
Skills
- Strong understanding of hospice regulations, compliance, and Medicare conditions of participation.
- Proven ability to manage teams, budgets, and interdisciplinary operations.
- Exceptional communication, organizational, and leadership skills.
- Commitment to high-quality, compassionate care for patients and families.
Benefits
We Offer Benefits For All Associates (Full-Time, Part-Time & Per Diem)
- Competitive Pay
- 401(k) with Company Match
- Career Advancement Opportunities
- National & Local Recognition Programs
- Teammate Assistance Fund
- Additional Full-Time Benefits
- Medical, Dental, Vision Insurance
- Mileage Reimbursement or Fleet Vehicle Program
- Generous Paid Time Off + 7 Paid Holidays
- Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
- Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
- Free Continuing Education Units (CEUs)
- Company-paid Life & Long-Term Disability Insurance
- Voluntary Benefits (Pet, Critical Illness, Accident, LTC)