Jobs · Healthcare · North Carolina

Hospice RN Administrator

Gentiva · Tarboro, NC · 2 mo ago
HealthcareFull-time

About the role

We are seeking a RN Hospice Administrator to lead a hospice program with growth potential. The role requires a licensed Registered Nurse with at least three to five years of healthcare management experience, preferably in hospice or home care. Key responsibilities include leading interdisciplinary teams, ensuring high-quality care, and managing financial resources.

Responsibilities

  • Provides hands-on leadership for a hospice program with growth opportunity
  • Accountable for clinical quality, operational performance, and sustainable census expansion
  • Demonstrates a commitment to excellence through focusing on quality care and/or service
  • Incorporates continuous quality improvement principles in day-to-day activities
  • Promotes and monitors compliance with requirements and standards established by accrediting or licensing agencies, regulatory agencies, and state or federal law relevant to areas of responsibility
  • Manages Human Resources effectively
  • Ensures policies and procedures are followed
  • Develops, recommends, and implements policies and procedures, in collaboration with the Governing Body, that guide and support the provision of services
  • Manages Office Operations effectively
  • Directs the multiple teams of the assigned location, if applicable
  • Plans and organizes tasks and resources to achieve strategic goals and objectives
  • Makes appropriate assignments among employees in accordance with their personal abilities and limitations; ensures fair and consistent workload distribution
  • Monitors and supervises quality of patients' care of assigned location(s)
  • Processes emergency calls and requests for assistance
  • Aids in problem-solving for patients in all settings
  • Prepares, monitors, and reviews monthly bills, supply costs, expense requests, mileage reimbursement, payroll and other expenses
  • Makes recommendations for service area regarding market opportunities for new programs or service
  • Ensures accuracy of marketing materials, public information materials and activities
  • Provides a safe environment for patients, visitors, customers and employees
  • Investigates and completes detailed reports of any incidents/accidents, grievances, complaints, medication errors and other problems within the time frames established by policy, and implements corrective and/or preventive action immediately
  • Works with physicians, patients, families, staff and others regarding problems, needs and concerns
  • Responsible for supervision and evaluation of family satisfaction surveys
  • Incorporates safety topics into staff meetings
  • Regularly reviews safety policies and procedures (to include the Emergency Preparedness Plan); ensures that all employees are oriented to and understand their role in safety policies and procedures
  • Manages Financial Resources prudently and effectively
  • Completes financial reviews on recommended schedule
  • Budget worksheets are completed and submitted by scheduled deadlines
  • Annual expenditures are within annual budget except where variances are volume driven and have been approved
  • Continually seeks ways to reduce costs without affecting quality
  • Controls use of overtime and temporary personnel except when justified by increased volume or decreased staffing levels
  • Recommends space and other resources for needed services
  • May be asked to perform routine visits to patient homes or institutional setting and/or participate in on-call schedule

Requirements

  • Current license to practice nursing in the state of requested employment, if applicable
  • CPR Certification
  • Current automobile insurance and valid driver’s license

Qualifications

  • Registered Nurse with minimum of Associate’s Degree in Nursing required
  • Bachelor’s degree in nursing (BSN) from an accredited school of nursing preferred
  • Minimum one year management/supervisory experience required
  • Two or more years’ experience in hospice/home care required
  • Strong understanding of hospice regulations, compliance, and Medicare conditions of participation
  • Proven ability to manage teams, budgets, and interdisciplinary operations
  • Exceptional communication, organizational, and leadership skills
  • Commitment to high-quality, compassionate care for patients and families

Skills

  • Leadership
  • Quality assurance
  • Team management
  • Financial management
  • Compliance
  • Medication management
  • Safety protocols

Benefits

  • Competitive Pay
  • 401(k) with Company Match
  • Career Advancement Opportunities
  • National & Local Recognition Programs
  • Teammate Assistance Fund
  • Additional Full-Time Benefits
  • Medical, Dental, Vision Insurance
  • Mileage Reimbursement or Fleet Vehicle Program
  • Generous Paid Time Off + 7 Paid Holidays
  • Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
  • Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
  • Free Continuing Education Units (CEUs)
  • Company-paid Life & Long-Term Disability Insurance
  • Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

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