Hospice RN Administrator
Gentiva · Tarboro, NC · 2 mo ago
HealthcareFull-time
About the role
We are seeking a RN Hospice Administrator to lead a hospice program with growth potential. The role requires a licensed Registered Nurse with at least three to five years of healthcare management experience, preferably in hospice or home care. Key responsibilities include leading interdisciplinary teams, ensuring high-quality care, and managing financial resources.
Responsibilities
- Provides hands-on leadership for a hospice program with growth opportunity
- Accountable for clinical quality, operational performance, and sustainable census expansion
- Demonstrates a commitment to excellence through focusing on quality care and/or service
- Incorporates continuous quality improvement principles in day-to-day activities
- Promotes and monitors compliance with requirements and standards established by accrediting or licensing agencies, regulatory agencies, and state or federal law relevant to areas of responsibility
- Manages Human Resources effectively
- Ensures policies and procedures are followed
- Develops, recommends, and implements policies and procedures, in collaboration with the Governing Body, that guide and support the provision of services
- Manages Office Operations effectively
- Directs the multiple teams of the assigned location, if applicable
- Plans and organizes tasks and resources to achieve strategic goals and objectives
- Makes appropriate assignments among employees in accordance with their personal abilities and limitations; ensures fair and consistent workload distribution
- Monitors and supervises quality of patients' care of assigned location(s)
- Processes emergency calls and requests for assistance
- Aids in problem-solving for patients in all settings
- Prepares, monitors, and reviews monthly bills, supply costs, expense requests, mileage reimbursement, payroll and other expenses
- Makes recommendations for service area regarding market opportunities for new programs or service
- Ensures accuracy of marketing materials, public information materials and activities
- Provides a safe environment for patients, visitors, customers and employees
- Investigates and completes detailed reports of any incidents/accidents, grievances, complaints, medication errors and other problems within the time frames established by policy, and implements corrective and/or preventive action immediately
- Works with physicians, patients, families, staff and others regarding problems, needs and concerns
- Responsible for supervision and evaluation of family satisfaction surveys
- Incorporates safety topics into staff meetings
- Regularly reviews safety policies and procedures (to include the Emergency Preparedness Plan); ensures that all employees are oriented to and understand their role in safety policies and procedures
- Manages Financial Resources prudently and effectively
- Completes financial reviews on recommended schedule
- Budget worksheets are completed and submitted by scheduled deadlines
- Annual expenditures are within annual budget except where variances are volume driven and have been approved
- Continually seeks ways to reduce costs without affecting quality
- Controls use of overtime and temporary personnel except when justified by increased volume or decreased staffing levels
- Recommends space and other resources for needed services
- May be asked to perform routine visits to patient homes or institutional setting and/or participate in on-call schedule
Requirements
- Current license to practice nursing in the state of requested employment, if applicable
- CPR Certification
- Current automobile insurance and valid driver’s license
Qualifications
- Registered Nurse with minimum of Associate’s Degree in Nursing required
- Bachelor’s degree in nursing (BSN) from an accredited school of nursing preferred
- Minimum one year management/supervisory experience required
- Two or more years’ experience in hospice/home care required
- Strong understanding of hospice regulations, compliance, and Medicare conditions of participation
- Proven ability to manage teams, budgets, and interdisciplinary operations
- Exceptional communication, organizational, and leadership skills
- Commitment to high-quality, compassionate care for patients and families
Skills
- Leadership
- Quality assurance
- Team management
- Financial management
- Compliance
- Medication management
- Safety protocols
Benefits
- Competitive Pay
- 401(k) with Company Match
- Career Advancement Opportunities
- National & Local Recognition Programs
- Teammate Assistance Fund
- Additional Full-Time Benefits
- Medical, Dental, Vision Insurance
- Mileage Reimbursement or Fleet Vehicle Program
- Generous Paid Time Off + 7 Paid Holidays
- Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
- Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
- Free Continuing Education Units (CEUs)
- Company-paid Life & Long-Term Disability Insurance
- Voluntary Benefits (Pet, Critical Illness, Accident, LTC)