Hospice RN Administrator I
Gentiva · North Charleston, SC · 1 wk ago
HealthcareFull-time
About the role
We are seeking a RN Hospice Administrator to lead a hospice program with growth opportunity. The ideal candidate is a licensed Registered Nurse with strong leadership experience in hospice care, home health, or clinical operations management. The role involves providing strategic leadership and operational oversight for an assigned hospice location, overseeing interdisciplinary teams, ensuring high-quality care, and fostering a culture of compassion and integrity.
Responsibilities
- Provides hands-on leadership for a hospice program with growth opportunity, accountable for clinical quality, operational performance, and sustainable census expansion.
- Demonstrates a commitment to excellence through focusing on quality care and/or service.
- Incorporates continuous quality improvement principles in day-to-day activities.
- Promotes and monitors compliance with requirements and standards established by accrediting or licensing agencies, regulatory agencies and state or federal law relevant to areas of responsibility.
- Manages Human Resources effectively.
- Ensures policies and procedures are followed.
- Manages Office Operations effectively.
- Directs the multiple teams of the assigned location, if applicable.
- Plans and organizes tasks and resources to achieve strategic goals and objectives.
- Reviews and analyzes facts of a situation when developing a plan of action; considers all relevant information to make the most informed decision possible.
- Achieves predetermined objectives and goals.
- Processes emergency calls and requests for assistance.
- Assists with problem solving for patients in all settings.
- Prepares, monitors, and reviews monthly bills, supply costs, expense requests, mileage reimbursement, payroll and other expenses.
- Makes recommendations for service area regarding market opportunities for new programs or service.
- Ensures accuracy of marketing materials, public information materials and activities.
- Provides a safe environment for patients, visitors, customers and employees.
- Investigates and completes detailed reports of any incidents/accidents, grievances, complaints, medication errors and other problems within the time frames established by policy, and implements corrective and/or preventive action immediately.
- Works with physicians, patients, families, staff and others regarding problems, needs and concerns.
- Responsible for supervision and evaluation of family satisfaction surveys.
- Manages Financial Resources prudently and effectively.
Qualifications
- Registered Nurse with minimum of Associate’s Degree in Nursing required.
- Bachelor’s degree in nursing (BSN) from an accredited school of nursing preferred.
- Three to five years’ healthcare sales/management experience preferred.
- Minimum one year management/supervisory experience required.
- Two or more years’ experience in hospice/home care required.
- Meets all state-specific requirements for the Administrator role.
- Three years’ experience in direct patient care in a clinical setting preferred.
- Strong understanding of hospice regulations, compliance, and Medicare conditions of participation.
- Proven ability to manage teams, budgets, and interdisciplinary operations.
- Exceptional communication, organizational, and leadership skills.
- Commitment to high-quality, compassionate care for patients and families.
- CPR Certification.