Homeowner Service Manager

About the role

K. Hovnanian is celebrating over 65 years of quality and leadership in the home building and community development industry. Do you want to play a large role in those every day decisions that help build dream homes? It’s the homes where people will raise their child, form their most important memories, plot the course for their future, spend quality time with their grandchildren or enjoy quiet times reflecting on a life full of accomplishments. Over 300,000 families have put their dreams in our hands, and you can as well.

Responsibilities

• Work directly with homeowners to ensure all service requests are handled promptly and professionally.
• Use knowledge and skills to evaluate the situation.
• Complete minor repairs.
• Schedule work with trade partners and/or vendors.

Requirements

• 2+ years of related experience and/or training required.
• Computer proficient or capacity to learn how to efficiently operate scheduling tools.
• Bachelor’s degree a plus.
• Maintain a valid driver's license.

Benefits

• Environment and programs that help associates flourish.
• Professional support.
• Medical/dental/vision coverage.
• Discounts on mortgages and home appliances.
• 401(k) plan.