Home Health Scheduler Private Duty Nursing (PDN)

Job Duties and Responsibilities

• Captures and maintains daily and weekly nursing schedules for Private Duty Nursing clients.
• Schedules nurses based on client needs, authorized hours, skill requirements, and nurse availability.
• Communicates regularly with nurses and families about schedule changes, staffing updates, and coverage needs.
• Collaborates with Case Managers and clinical leadership to prioritize staffing and ensure continuity of care.
• Fills open shifts due to call-outs, schedule changes, vacations, and staffing needs.
• Maintains accurate schedules within the system and ensures all updates are completed promptly.
• Reviews schedules to ensure they align with client authorization and Plan of Care requirements.
• Tracks open shifts and proactively communicates staffing challenges to leadership.
• Supports recruiting and clinical teams in identifying high-priority staffing needs and nurse availability.
• Builds positive relationships with field nurses to enhance engagement, communication, and retention.
• Provides excellent customer service to clients, families, and internal team members.
• Maintains schedule accuracy to support payroll, billing, and compliance processes.
• Participates in rotating on-call responsibilities to assist with after-hours scheduling, nurse call-outs, and urgent coverage concerns.
• Maintains confidentiality and adheres to HIPAA guidelines when handling client and employee information.
• Completes additional administrative duties and special projects as assigned.

Requirements

• Strong communication and problem-solving skills.
• Ability to work in a fast-paced environment and adjust priorities quickly.
• Strong attention to detail and organizational skills.
• Experience with healthcare scheduling, home health, or Private Duty Nursing is preferred.

Benefits

• Comprehensive Health Coverage: Medical, dental, and vision insurance options.
• Financial Protection: Life, disability, pet, and legal insurance options.
• Paid Time Off: Generous paid time off.
• Weekly Pay: Enjoy weekly pay.