Home Health Administrator (RN) Full-Time, Onsite

About the role

Richmond, Virginia Lead the Office. Support the Team. Keep Quality Patient Care at the Center. Human Touch Home Health is seeking an experienced Registered Nurse (RN) Administrator to provide operational and clinical leadership for our Richmond, Virginia office. We are looking for a proven healthcare leader who understands home health operations, knows how to manage people and processes, and can maintain accountability while keeping quality patient care at the center of every decision. This is not an entry-level leadership position.

Responsibilities

• Provide daily leadership and oversight of branch operations
• Lead, support, and hold clinical and administrative staff accountable
• Oversee the delivery of quality and compliant home health services
• Work closely with clinical leadership to address patient-care needs
• Monitor census, admissions, staffing, productivity, and overall office performance
• Ensure appropriate coordination between Clinical, Intake, Staffing, Recruitment, Billing, and other departments
• Identify operational barriers and implement effective solutions
• Monitor staffing levels and assist with workforce planning
• Support hiring, onboarding, retention, coaching, and performance management
• Address employee performance concerns appropriately and timely
• Monitor key performance indicators and develop plans for improvement
• Help ensure patients are admitted and staffed in a timely manner
• Address patient, caregiver, employee, and referral-source concerns
• Support quality assurance and performance improvement initiatives
• Maintain survey readiness
• Ensure compliance with applicable federal, state, and organizational requirements
• Ensure company policies and procedures are consistently followed
• Participate in leadership meetings and organizational initiatives
• Promote a culture of accountability, communication, teamwork, and quality care